Exchange 2010: HTML error code issue when replying via Hotmail configured on Windows Live Client (Network Steve Forum)

Exchange 2010: HTML error code issue when replying via Hotmail configured on Windows Live Client

Hello All,

We are using Exchange Server 2010 SP3 RU9.

Problem: Whenever I reply to any email from Windows Live Email Client (configured with Hotmail account), received from my Exchange domain account then I always get HTML error code at the bottom of the replied email.

Html Error Code-

<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:v =
"urn:schemas-microsoft-com:vml" xmlns:o =
"urn:schemas-microsoft-com:office:office" xmlns:w =
"urn:schemas-microsoft-com:office:word" xmlns:m =
"http://schemas.microsoft.com/office/2004/12/omml"
xmlns:spanstyle='color><HEAD> <META content="text/html;
charset=us-ascii" http-equiv=Content-Type> <META name=Generator
content="Microsoft Word 15 (filtered medium)"> <STYLE>v\:*
{behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:*
{behavior:url(#default#VML);} .shape {behavior:url(#default#VML);}
</STYLE> <STYLE></STYLE> <style>.wlEmoticon { behavior:
url(#default#.WLEMOTICON_WRITER_BEHAVIOR) } img { behavior:
url(#default#IMG_WRITER_BEHAVIOR) } .wlWriterEditableSmartContent { behavior:
url(#default#.WLWRITEREDITABLESMARTCONTENT_WRITER_BEHAVIOR) }
.wlWriterEditableSmartContent > .wlEditField { behavior:
url(#default#.WLWRITEREDITABLESMARTCONTENT_>_.WLEDITFIELD_WRITER_BEHAVIOR) }
blockquote { behavior: url(#default#BLOCKQUOTE_WRITER_BEHAVIOR) }
#extendedEntryBreak { behavior:
url(#default##EXTENDEDENTRYBREAK_WRITER_BEHAVIOR) } .postBody table { behavior:
url(#default#.POSTBODY_TABLE_WRITER_BEHAVIOR) } .postBody td { behavior:
url(#default#.POSTBODY_TD_WRITER_BEHAVIOR) } .postBody th { behavior:
url(#default#.POSTBODY_TH_WRITER_BEHAVIOR) } </style><object
id=".WLEMOTICON_WRITER_BEHAVIOR"
clsid="clsid:2d089c28-4102-4aea-93d9-0126fe478032" style="visibility: hidden"
width="0px" height="0px"> </object> <object id="IMG_WRITER_BEHAVIOR"
clsid="clsid:fa320e44-8e9f-431a-8022-8152e58a2a95" style="visibility: hidden"
width="0px" height="0px"> </object> <object
id=".WLWRITEREDITABLESMARTCONTENT_WRITER_BEHAVIOR"
clsid="clsid:bd5c8c69-c389-42df-8262-4b775174f40f" style="visibility: hidden"
width="0px" height="0px"> </object> <object
id=".WLWRITEREDITABLESMARTCONTENT_>_.WLEDITFIELD_WRITER_BEHAVIOR"
clsid="clsid:39e96718-eaaf-4223-812b-a44f47f52a88" style="visibility: hidden"
width="0px" height="0px"> </object> <object
id="BLOCKQUOTE_WRITER_BEHAVIOR"
clsid="clsid:00164784-50f5-4aba-9662-d4633f1afe07" style="visibility: hidden"
width="0px" height="0px"> </object> <object
id="#EXTENDEDENTRYBREAK_WRITER_BEHAVIOR"
clsid="clsid:bbdc4e96-f705-4679-b64b-858cbbd6cf50" style="visibility: hidden"
width="0px" height="0px"> </object> <object
id=".POSTBODY_TABLE_WRITER_BEHAVIOR"
clsid="clsid:378004a4-88de-491b-baeb-db205267db12" style="visibility: hidden"
width="0px" height="0px"> </object> <object
id=".POSTBODY_TD_WRITER_BEHAVIOR"
clsid="clsid:62a0cb45-eb5c-445d-8fc2-9b923f8b83f4" style="visibility: hidden"
width="0px" height="0px"> </object> <object
id=".POSTBODY_TH_WRITER_BEHAVIOR"
clsid="clsid:cc4500e4-ecee-4cca-af33-d3d862e9d324" style="visibility: hidden"
width="0px" height="0px"> </object> <BASE href=""></HEAD>
<BODY lang=EN-US link=#0563c1 vLink=#954f72></BODY></HTML>

Kindly suggest if there is any resolution for this.

September 10th, 2015 1:48pm

Hi Ashish,

Thank you for your question.

By the issue, we suggest you refer to the following steps to troubleshoot and give me feedback:

1. Send new email to Windows Live Email Client to check if there is error code
2. Reply to email then check it web to view if there is error code
3. Reply a new email to other Exchange account(not local domain)check if there is error code
4. Reply to other Windows Live Email client to check if there is error code
5. Re-install Windows Live Email client to check if there is error code

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

Free Windows Admin Tool Kit Click here and download it now

September 11th, 2015 1:43am

Hello Jim,

Thanks for your reply.

I have tried the given steps as suggested by you and results are as follows:-

1. I have tried by sending emails from my Exchange account to Windows Live Email Client and didn't found any error code while sending.

2. I have then tried by replying on the mails using the Windows Live Email Client and found the error code, as I already mentioned in my question above. But when I try replying using the web/browser the issue didn't exist.

3. I tried to send the fresh email from Windows Live Email Client to my exchange account and didn't found any error or issue.

4. I tried replying from my exchange account to other Windows Live Email Client and didn't found any error code.

5. I also tried reinstalling the Windows Live Email Client but the issue still persists while replying from it.

Kindly suggest if there is any resolution for this.

September 11th, 2015 6:43am

Hi Ashish,

We could login other Windows Live Email Client on other Windows OS using this the issued account to check if the issue persist.

If this issue occur on the specific Windows client, we could refer to the following link to do a clean boot to check if the issue persist:

https://support.microsoft.com/en-us/kb/929135

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

Free Windows Admin Tool Kit Click here and download it now

September 12th, 2015 2:10am

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