I am following the check out/ check in process correctly when updating a shared excel document in Sharepoint.  But my updates will rarely ever save.  When I open the document for editing I get a message that the document is already open and re-opening will cause any changes to be lost.  I always choose no.  If you look in the versions history, you can see my versions when I last checked it in.  By accident I discovered that if I saved the document to my desktop without opening the document, just doing it from the list of files, when it saved to my desktop, the changes were there. 

this is causing a lot of problems, these documents are supposed to show our progress toward goals and without my contribution, we look like we are behind.  It is not happening on all spreadsheets.

I have emptied my temp files.  I have tried uploading a different copy than everyone else. But that didn't work either.

Any suggestions?

• Moved by Fei XueMicrosoft contingent staff 5 hours 43 minutes ago

Hi ajg820,

According to your description, this issue is more related to SharePoint, the SharePoint forum is the better place for that issue, we will help you to move it there for you.

Regards

Starain