Everytime I start Outlook 2013, my rules in OWA get re-ordered: Rules that only appear in OWA move to the bottom, or the ordering is not preserved.

Some of my rules only appear in OWA (in Outlook it says "There are rules created with a different version of Outlook or Outlook Web Access that are not shown").

That's OK since i don't want to manage my rules from Outlook at all- I prefer OWA for that so that my rules will be applied even if i use some other mobile client.

The problem is that every time i start outlook, it re-orders my rules so that the rules only OWA knows, move to the bottom of the list (as seen in OWA).

My rules depend on the order...

How do i get this mess fixed?

Thanks,

Rishi

September 2nd, 2015 6:09am

Hi,

I find an similar thread about your question, please refer to:
https://social.technet.microsoft.com/Forums/office/en-US/4f4e3a18-1707-4135-8f8b-b15775cbb7ac/everytime-i-start-outlook-2013-my-rules-in-owa-get-reordered-rules-that-only-appear-in-owa-move?forum=exchangesvrclients

"By default, if Outlook is configured to connect to a Microsoft Exchange Server computer, message rules that you create in Outlook are applied to your e-mail messages even if Outlook is not running. These message rules are server-side rules. If a message rule specifies an action that cannot be applied on the Exchange Server computer, the rule is  a client-only rule. An example of a client-only rule is a rule that moves a message to a particular folder in a personal folders file (.pst). A client-only rule is only applied when Outlook is running. When you use the Rules Wizard to create message rules in Outlook,  you receive the following message if you create a client-only message rule: This rule is a client-only rule, and will process only when Outlook is running."

As Ed mentioned "some rules run server-side, some run only on the client", if you get this warning and you want to delete those problematic rule, we can run Outlook with the /cleanserverrules switch to delete server-based rules.

Then, we can re-create rules in Outlook client.

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September 3rd, 2015 3:43am

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