Event ID 999, DPM console restarts

Hi,

DPM console started restarting for some tames per day. It started after VM moved from one host to another (not cluster)

I resolved problem when found this VM and did CC. 

And this problem happens not first time.

Where I have to look for problem ?

Or maybe its a bug of DPM-VMM Helper Service ?

My configuration:

DPM2012R2 on W2012R2

VMM 2012R2

All Hyper-V servers W2012R2

  


June 22nd, 2015 1:57am

Have you tried installing the latest patches for your DPM server and the latest UR6 patch ?

https://support.microsoft.com/en-us/kb/3030574?wa=wsignin1.0

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June 22nd, 2015 5:12am

Hi,

UR6 installed

June 22nd, 2015 6:15am

Is there anything in your event view logs that relates to a hardware error ?

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June 22nd, 2015 6:49am

New surprise:

In DPM application log I found error:

Event ID 943 ...DLS error: Couldn't update results for serverId...

After research in DB and console using serverID I found that I have one VM in good state, but with no recovery point !!!

Last good RP was made before VM was moved.

When I do CC on this VM - DPM console crashes 

Then I removed VM from protection group and added again selecting it from new host.

Now everything OK

Maybe someone have similar environment ?

I need to know is it my problem or DPM - VMM helper problem 

June 23rd, 2015 3:16am

Are you using a console from a management pc or directly from the DPM server ?

As you will also need to update your client consoles also as i've seen this crash the DPM console if it also hasn't been updated

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June 24th, 2015 6:44am

Versions are same 4.2.1312 in DPM server and management server.

 
June 26th, 2015 1:08am

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