When exporting a message out of an Inbox using archive software or MFCMAPIx86, we get failures with the following errors:
On the Exchange Server Error ID 4999:
Watson report about to be sent for process id: 3312, with parameters: E12, c-RTL-AMD64, 15.00.1076.009, w3wp#MSExchangeServicesAppPool, unknown, M.E.S.W.M.<>c__DisplayClass3.<ReadMessage>b__1, System.NullReferenceException, da2f, unknown.
ErrorReportingEnabled: False
The MFCMAPI tool fails to export with the following error:
Error:
Code: MAPI_E_CALL_FAILED == 0x80004005
Function lpSource->CopyTo( 0, NULL, lpExcludedTags, lpProgress ? (ULONG_PTR)hWnd : NULL, lpProgress, lpGUIDLocal, lpDest, ulCopyFlags, &lpProblems)
File MAPIFunctions.cpp
Line 3014
Message Property values:
Property stream
Tag: 0x1000001E
Type: PT_STRING8
Property Name(s): PR_BODY, PR_BODY_A, ptagBody
Other Names: PR_BODY_W, PidTagBody
Err: 0x8004010F=MAPI_E_NOT_FOUND Property Name: 0x1000000A
Property stream
Tag: 0x10090102
Type: PT_BINARY
Property Name(s): PR_RTF_COMPRESSED, PidTagRtfCompressed, ptagRTFCompressed
DASL: http://schemas.microsoft.com/mapi/proptag/0x10090102
Value: 0x8007000E=MAPI_E_NOT_ENOUGH_MEMORY
Property stream
Tag: 0x1013001E
Type: PT_STRING8
Property Name(s): PR_BODY_HTML, PR_BODY_HTML_A, ptagBodyHtml
Other Names: PR_HTML, PR_BODY_HTML_W, PidTagHtml, PidTagBodyHtml, ptagHtml
DASL: http://schemas.microsoft.com/mapi/proptag/0x1013001E
Value: 0x8007000E=MAPI_E_NOT_ENOUGH_MEMORY
Things to note:
- We have already checked permissions and the account has full access permissions. We have tried two separate accounts.
- We can export out other messages out of the same mailbox without any issue.
- In many (possibly ALL) messages, even the messages that we are able to successfully export, we see the 0x8007000E=MAPI_E_NOT_ENOUGH_MEMORY value as well as Err: 0x8004010F=MAPI_E_NOT_FOUND.
- We are running Outlook 2010 and MFCMAPI at 32bit.
Our archive provider will not provide support until we resolve this so any help is greatly appreciated! Thank you!
- Edited by Deanbostedorjr 9 hours 57 minutes ago