Hello,

When I try to take heap dump for an application process using Microsoft PerfView , error observed

and the error log given below. Can you please let me know the root cause for his issue ?

Steps followed

From the PerfView UI, choose Take Heap Snapshot, located on the Memory menu.
And choose the process to capture
Click the Dump GC Heap button or simply double click on the process name.

Error Log

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Completed: Dumping GC Heap to C:\Install\TM\PerfView\TestProcess.gcDump   (Elapsed Time: 1.156 sec)
Error: HeapDump failed with exit code 1
Directory TestProcess.gcdump does not exist
Started: Dumping GC Heap to C:\Install\TM\PerfView\TestProcess.1.gcDump
Collecting a GC Heap SnapShot for process 1704
[Taking heap snapshot of process '1704' ID 1704 to TestProcess.1.gcdump.  This can take 10s of seconds to minutes.]
During the dump the process will be frozen.   If the dump is aborted, the process being dumped will need to be killed.
Starting dump at 8/08/2014 3:55:15 PM
Starting Heap dump on Process 1704 running architecture AMD64.
set _NT_SYMBOL_PATH=SRV*C:\Users\UserId\AppData\Local\Temp\3\symbols*http://msdl.microsoft.com/download/symbols
Exec: "C:\Users\UserId\AppData\Roaming\PerfView\VER.2014-08-08.13.49.17.346\AMD64\HeapDump.exe"  /MaxDumpCountK=250 "1704" "TestProcess.1.gcdump"
Looking for C:\Users\UserId\AppData\Roaming\PerfView\VER.2014-08-08.13.49.17.346\Microsoft.Diagnostics.FastSerialization.dll
Dumping process 1704 with id 1704.
Process Has DotNet: False Has JScript: False Has ClrDll: False
HeapDump Error: Could not dump either a .NET or JavaScript Heap.  See log file for details


Completed: Dumping GC Heap to C:\Install\TM\PerfView\TestProcess.1.gcDump   (Elapsed Time: 1.172 sec)
Error: HeapDump failed with exit code 1
Directory TestProcess.1.gcdump does not exist