Error when searching

Search works for most queries, but we recently ran into a query where it takes us to the error page.  Looking up the coorelation ID, I get the following:

03/25/2015 13:06:50.09 w3wp.exe (0x4264) 0x17E4 SharePoint Foundation General 8kh7 High Cannot complete this action.  Please try again. a644f69c-da15-40dc-dbe5-167fb3b80db2
03/25/2015 13:06:50.09 w3wp.exe (0x4264) 0x17E4 SharePoint Foundation General aix9j High SPRequest.FormatDateAsStringCore: UserPrincipalName=, AppPrincipalName= ,bstrUrl=http://[removed for web],date=1/1/1601 12:00:00 AM ,calType=1 ,fmtDate=1 ,bToWebLocalTime=True a644f69c-da15-40dc-dbe5-167fb3b80db2
03/25/2015 13:06:50.09 w3wp.exe (0x4264) 0x17E4 SharePoint Foundation General ai1wu Medium System.Runtime.InteropServices.COMException: Cannot complete this action.  Please try again., StackTrace:    at Microsoft.SharePoint.Utilities.SPUtility.FormatDate(SPWeb web, DateTime date, SPCalendarType calendarType, SPDateFormat fmt, Boolean toWebLocalTime)     at Microsoft.Office.Server.Search.Query.Gateway.XMLBuilder.GetPropertyValue(XmlDocument xmlDoc, XmlElement resultElement, ResultTable result, Int32 i, CultureInfo siteCulture)     at Microsoft.Office.Server.Search.Query.Gateway.XMLBuilder.BuildSharePointXmlResult(XmlDocument xmlDoc, String newElement, ResultTable resultTable, CultureInfo siteCulture)     at Microsoft.Office.Server.Search.Query.Gateway.XMLBuilder.BuildXMLResultDom(XmlDocument xmlDoc, ResultTableCollection rtc, ResultType requestedResultTypes, CultureInfo siteCulture, Int32& ReturnedTotalResults, Int32& ReturnedNumberOfResults, Int32& ReturnedTotalResultsIncludingDuplicates)     at Microsoft.Office.Server.Search.Query.FASTSearchRuntime.CreateResultStructures(XmlDocument xmlDoc, ResultTableCollection rtc, Int32& totalResults, Int32& numberOfResults, Int32& totalResultsIncludingDuplicates)     at Microsoft.Office.Server.Search.Query.FASTSearchRuntime.SendRequest(String query)     at Microsoft.Office.Server.Search.Query.Location.GetResults(QueryManager qdra)     at Microsoft.Office.Server.Search.Query.QueryManager.SendRequest(LocationList locationList, Int32 count)     at Microsoft.Office.Server.Search.WebControls.RefinementManager.GetRefinementXml()     at Microsoft.Office.Server.Search.WebControls.RefinementWebPart.GetXPathNavigator(String viewPath)     at Microsoft.SharePoint.WebPartPages.DataFormWebPart.PrepareAndPerformTransform(Boolean bDeferExecuteTransform)     at Microsoft.SharePoint.WebPartPages.DataFormWebPart.DataBind()     at Microsoft.SharePoint.WebPartPages.DataFormWebPart.CreateChildControls()     at Microsoft.Office.Server.Search.WebControls.RefinementWebPart.CreateChildControls()     at System.Web.UI.Control.EnsureChildControls()     at System.Web.UI.Control.PreRenderRecursiveInternal()     at System.Web.UI.Control.PreRenderRecursiveInternal()     at System.Web.UI.Control.PreRenderRecursiveInternal()     at System.Web.UI.Control.PreRenderRecursiveInternal()     at System.Web.UI.Control.PreRenderRecursiveInternal()     at System.Web.UI.Control.PreRenderRecursiveInternal()     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest()     at System.Web.UI.Page.ProcessRequest(HttpContext context)     at Microsoft.SharePoint.Publishing.TemplateRedirectionPage.ProcessRequest(HttpContext context)     at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()     at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)     at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)     at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)     at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)     at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)     at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)     at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)     at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus& notificationStatus)     at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)     at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags) a644f69c-da15-40dc-dbe5-167fb3b80db2
03/25/2015 13:06:50.09 w3wp.exe (0x4264) 0x17E4 SharePoint Server Search Query dl9x Exception XMLBuilder::BuildXMLResultDom--Exception generating core result XML Cannot complete this action.  Please try again. Microsoft.SharePoint.SPException: Cannot complete this action.  Please try again. ---> System.Runtime.InteropServices.COMException: Cannot complete this action.  Please try again.     at Microsoft.SharePoint.Library.SPRequestInternalClass.FormatDateAsStringCore(String bstrUrl, DateTime date, Int16 calType, Int32 fmtDate, Boolean bToWebLocalTime)     at Microsoft.SharePoint.Library.SPRequest.FormatDateAsStringCore(String bstrUrl, DateTime date, Int16 calType, Int32 fmtDate, Boolean bToWebLocalTime)     --- End of inner exception stack trace ---     at Microsoft.SharePoint.SPGlobal.HandleComException(COMException comEx)     at Microsoft.SharePoint.Library.SPRequest.FormatDateAsStringCore(String bstrUrl, DateTime date, Int16 calType, Int32 fmtDate, Boolean bToWebLocalTime)     at Microsoft.SharePoint.Utilities.SPUtility.FormatDate(SPWeb web, DateTime date, SPCalendarType calendarType, SPDateFormat fmt, Boolean toWebLocalTime)     at Microsoft.Office.Server.Search.Query.Gateway.XMLBuilder.GetPropertyValue(XmlDocument xmlDoc, XmlElement resultElement, ResultTable result, Int32 i, CultureInfo siteCulture)     at Microsoft.Office.Server.Search.Query.Gateway.XMLBuilder.BuildSharePointXmlResult(XmlDocument xmlDoc, String newElement, ResultTable resultTable, CultureInfo siteCulture)     at Microsoft.Office.Server.Search.Query.Gateway.XMLBuilder.BuildXMLResultDom(XmlDocument xmlDoc, ResultTableCollection rtc, ResultType requestedResultTypes, CultureInfo siteCulture, Int32& ReturnedTotalResults, Int32& ReturnedNumberOfResults, Int32& ReturnedTotalResultsIncludingDuplicates) StackTrace:  at Microsoft.Office.Server.Native.dll: (sig=c3cf111a-d6fc-4ec5-ba1c-c9b8ebb47e41|2|microsoft.office.server.native.pdb, offset=131CE) at Microsoft.Office.Server.Native.dll: (offset=21BFD) a644f69c-da15-40dc-dbe5-167fb3b80db2
03/25/2015 13:06:50.09 w3wp.exe (0x4264) 0x17E4 SharePoint Server Unified Logging Service c91s Monitorable Watson bucket parameters: SharePoint Server 2013, ULSException14, 06175311 "sharepoint server search", 0f001181 "15.0.4481.0", 1f65804a "microsoft.sharepoint", 0f001181 "15.0.4481.0", 51270c4a "fri feb 22 00:12:26 2013", 000062d9 "000062d9", 00000048 "00000048", 8a43a294 "spexception:80004005", 646c3978 "dl9x" a644f69c-da15-40dc-dbe5-167fb3b80db2

March 25th, 2015 2:34pm

Hi,

We are currently looking into this issue and will give you an update as soon as possible.
 
Thank you for your understanding and support.

Best Regards,

Lisa Chen

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March 26th, 2015 3:07am

Hi,

We are currently looking into this issue and will give you an update as soon as possible.
 
Thank you for your understanding and support.

Best Regards,

Lis

March 30th, 2015 9:06pm

Hello Scott,

Could you tell me what date format that we use when we run the query? It seems to be a COM error. A screenshot of the error page will be highly appreciated.

Best Regards,

David Guo





  • Edited by David Guo111 Tuesday, March 31, 2015 11:52 AM Format is not good
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March 31st, 2015 11:51am

The error page is the standard Sharepoint 2010 error page (we are in 2010 visual mode).  All it tells us is the correlation ID.  I am not searching on a date, Im just searching on a simple phrase.
March 31st, 2015 7:56pm

What do you mean by saying "we are in 2010 visual mode"?
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April 2nd, 2015 2:24am

This is a 2013 farm, using the 2010 theme.
April 3rd, 2015 11:27am

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