Error opening previous version documents

Hello,

We are having the issue of open Sharepoint previous version documents.  When we attempt to open the previous version documents we got an error "Sorry we coudn't open https://sharepoint.its.com/howto/_vit_history/2560/doc1.docx.

Our environment: Sharepoint 2013

   Document library versioning turned on.

I am the site collection administrator, so I know its not the permission issue.

Thank you for your help.

March 23rd, 2015 6:48pm

Hi,

How is everything going?

Is there anything update about this issue?

Best regards.

Thanks

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April 2nd, 2015 9:23pm

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