Error in attachment: Exchange 2010

Hello 

i have strange error in my exchange 2010
i can't receive any email with attachment but any email without attachment  can receive
but in owa i can see the email that has attachment but i can't open this mail some error occurred

i am not did anything it's happened suddenly (no update-no edit-no.......)

this error

a problem occurred while trying to open this message

Request Url: https://mail.mydomainname.com:443/owa/forms/premium/SubPageEventHandler.aspx?ae=Item&a=Preview&t=IPM.Conversation&id=CID.xkxehEHc70W32WKo1E6lDw%3d%3d.LgAAAAA5pVXQ3%2bOeSK%2f33w0oSsWXAQBFZgSv26sZRaRIW%2fuSDeJ2AAAAOjtjAAAB.KQAAAAA6O18AAAAAW3kNAAAAAAA%3d&mrd=CID.%2bb2UY0%2fHnEmaWzlezWym4g%3d%3d.LgAAAAA5pVXQ3%2bOeSK%2f33w0oSsWXAQBFZgSv26sZRaRIW%2fuSDeJ2AAAAOjtjAAAB.KQAAAAA6O18AAAAADn0NAAAAAAA%3d&js=0&calist=1616&canary=96127a3d31494ecd9f842f2445c3225c&SP=1&pfmk=M33%3a1438264990172%3bM46%3a1438264990178&subpage=ReadConversation.ascx User host address: 202.188.57.179 User: Mohamed Hussein EX Address: /o=mydomainname /ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Mohamed Hussein65c77e8c SMTP Address: mohamed.hussein@mydomainname.com OWA version: 14.1.270.1 Mailbox server: mail.mydomainname.com ExceptionException type: Microsoft.Exchange.Data.Storage.StoragePermanentException Exception message: The process failed to get the correct properties. Call stack

Microsoft.Exchange.Data.Storage.MapiPropertyBag.GetProperties(IList`1 propertyDefinitions)

Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.InternalLoad(ICollection`1 extraProperties)

Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag..ctor(StoreSession session, MapiProp mapiProp, ICollection`1 autoloadProperties, Boolean canSaveOrDisposeMapiProp)

Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag..ctor(StoreSession session, MapiProp mapiProp, ICollection`1 autoloadProperties)

Microsoft.Exchange.Data.Storage.ItemBuilder.CoreItemBind(StoreSession session, StoreId storeId, MapiMessageCreator mapiMessageCreator, ItemBindOption itemBindOption, ICollection`1 propertiesToLoad, StoreObjectType& storeObjectType)

Microsoft.Exchange.Data.Storage.ItemBuilder.ItemBind[T](StoreSession session, StoreId storeId, Schema expectedSchema, MapiMessageCreator mapiMessageCreator, ItemBindOption itemBindOption, ICollection`1 propertiesToLoad)

Microsoft.Exchange.Data.Storage.Item.Bind(StoreSession session, StoreId storeId, ItemBindOption itemBindOption, ICollection`1 propsToReturn)

Microsoft.Exchange.Data.Storage.Conversation.LoadItemPart(MailboxSession session, StoreId objectId, IStorePropertyBag propertyBagFromTree, HtmlStreamOptionCallback htmlCallback, PropertyDefinition[] propertyDefinitions, Boolean isIrmEnabled, Int64 bytesLoadedForConversation)

Microsoft.Exchange.Data.Storage.Conversation.LoadItemPart(IStorePropertyBag propertyBag)

Microsoft.Exchange.Data.Storage.Conversation.RecursiveLoadBodyFragments(ConversationTreeNode treeNode, ICollection`1 itemPartsToLoad, Boolean& forceParentLoadBodyFragment)

Microsoft.Exchange.Data.Storage.Conversation.RecursiveLoadBodyFragments(ConversationTreeNode treeNode, ICollection`1 itemPartsToLoad, Boolean& forceParentLoadBodyFragment)

Microsoft.Exchange.Data.Storage.Conversation.LoadItemPartsOrBodySummaries(ICollection`1 storeIds)

Microsoft.Exchange.Clients.Owa.Premium.ConversationUtilities.RenderItemParts(TextWriter writer, UserContext userContext, OwaStoreObjectId owaConversationId, Conversation conversation, OwaStoreObjectId[] expandedIds, Int32[] expandedInternetMIds, List`1 localItemIds, String searchWords, Boolean shouldRenderSelected)

Microsoft.Exchange.Clients.Owa.Premium.ReadConversation.RenderItemParts()

ASP.forms_premium_readconversation_ascx.__Render__control1(HtmlTextWriter __w, Control parameterContainer)

System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

ASP.forms_premium_subpageeventhandler_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer)

System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

System.Web.UI.Page.Render(HtmlTextWriter writer)

System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Inner Exception Exception type: Microsoft.Mapi.MapiExceptionCallFailed Exception message: MapiExceptionCallFailed: Unable to get properties on object. (hr=0x80004005, ec=-1073151871) Diagnostic context: Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=604] Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=577][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropOpenMessage [3] Lid: 27962 ROP: ropGetPropsSpecific [7] Lid: 17082 ROP Error: 0xC0090081 Lid: 26465 Lid: 21921 StoreEc: 0xC0090081 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropGetPropsSpecific [7] Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE9D0102 Lid: 21970 StoreEc: 0x8004010F PropTag: 0xE960102 Lid: 19506 Lid: 27698 Lid: 11285 StoreEc: 0xC0090081 Lid: 5257 StoreEc: 0xC0090081 Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0xC0090081 Lid: 20385 Lid: 28577 StoreEc: 0xC0090081 Lid: 32001 Lid: 29953 StoreEc: 0xC0090081 Call stack

Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, SafeExInterfaceHandle iUnknown, Exception innerException)

Microsoft.Mapi.MapiProp.GetProps(ICollection`1 propTagsRequested)

Microsoft.Exchange.Data.Storage.MapiPropertyBag.GetProperties(IList`1 propertyDefinitions)

Please Help




  • Edited by kota_jarule Thursday, July 30, 2015 11:40 PM
July 30th, 2015 5:20pm

Hi,

Check if there any events related to this issue in application log.

Did you use POP3 or IMAP4 to connect to a Microsoft Exchange Server 2010 mailbox through OWA?

Try the method in the following KB, then restart servers to check:

https://support.microsoft.com/en-us/kb/2677199

https://support.microsoft.com/en-us/kb/980049

And please switch to another browser to check this issue.

If the suggestions above didnt help, please try to use New-MailboxRepairRequest cmdlet to repair your mailbox and move Mailbox to another database if that not fix the issue.

Best Regards.

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July 31st, 2015 2:23am

Thanks for your help dear i tried to open from 3 browser but the same error but my main problem is i can't receive any email with attachment in outlook i can receive in OWA but i can't open and i can receive in email without attachment in both please help
August 1st, 2015 12:54am

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