Error 80244007 When scanning for updates from a Windows 8.1 machine to SCCM 2012 R2 integrated WSUS

2015-05-19 16:19:08:335 1480 cf8 AU Triggering AU detection through DetectNow API
2015-05-19 16:19:08:335 1480 cf8 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-05-19 16:19:08:335 1480 cf8 AU Triggering Online detection (interactive)
2015-05-19 16:19:08:335 1480 cf8 AU Adding timer:
2015-05-19 16:19:08:335 1480 cf8 AU     Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-05-19 15:19:08, not idle-only, not network-only
2015-05-19 16:19:08:335 1480 bc8 AU #############
2015-05-19 16:19:08:335 1480 bc8 AU ## START ##  AU: Search for updates
2015-05-19 16:19:08:335 1480 bc8 AU #########
2015-05-19 16:19:08:335 1480 bc8 AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-05-19 16:19:08:335 1480 bc8 IdleTmr WU operation (CSearchCall::Init ID 18) started; operation # 224; does use network; is not at background priority
2015-05-19 16:19:08:335 1480 bc8 IdleTmr Incremented idle timer priority operation counter to 2
2015-05-19 16:19:08:335 1480 bc8 Agent *** START ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 18]
2015-05-19 16:19:08:335 1480 bc8 AU <<## SUBMITTED ## AU: Search for updates  [CallId = {D023DBFE-C8C5-4E40-B88D-0C6A8304F539} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2015-05-19 16:19:08:335 1480 628 Agent ***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 18]
2015-05-19 16:19:08:335 1480 628 Agent *************
2015-05-19 16:19:08:335 1480 628 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 18]
2015-05-19 16:19:08:335 1480 628 Agent *********
2015-05-19 16:19:08:335 1480 628 Agent   * Online = Yes; Ignore download priority = No
2015-05-19 16:19:08:335 1480 628 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2015-05-19 16:19:08:335 1480 628 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2015-05-19 16:19:08:335 1480 628 Agent   * Search Scope = {Machine & All Users}
2015-05-19 16:19:08:335 1480 628 Agent   * Caller SID for Applicability: S-1-5-21-2821014886-3934871671-2542969025-500
2015-05-19 16:19:08:335 1480 628 Agent   * RegisterService is set
2015-05-19 16:19:08:351 1480 628 EP Got WSUS Client/Server URL: "http://SCCM-CLOUDW-PS2.CloudW.net:8530/ClientWebService/client.asmx"
2015-05-19 16:19:08:351 1480 628 Setup Checking for agent SelfUpdate
2015-05-19 16:19:08:351 1480 628 Setup Client version: Core: 7.9.9600.17489  Aux: 7.9.9600.17489
2015-05-19 16:19:08:351 1480 628 EP Got WSUS SelfUpdate URL: "http://SCCM-CLOUDW-PS2.CloudW.net:8530/selfupdate"
2015-05-19 16:19:08:382 1480 628 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2015-05-19 16:19:08:413 1480 628 Misc  Microsoft signed: NA
2015-05-19 16:19:08:413 1480 628 Misc  Infrastructure signed: Yes
2015-05-19 16:19:08:413 1480 628 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\TMP6C48.tmp with dwProvFlags 0x00000080:
2015-05-19 16:19:08:429 1480 628 Misc  Microsoft signed: NA
2015-05-19 16:19:08:429 1480 628 Misc  Infrastructure signed: Yes
2015-05-19 16:19:08:429 1480 628 Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2015-05-19 16:19:08:429 1480 628 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2015-05-19 16:19:08:429 1480 628 Setup SelfUpdate check completed.  SelfUpdate is NOT required.
2015-05-19 16:19:08:679 1480 628 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
2015-05-19 16:19:08:679 1480 628 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://SCCM-CLOUDW-PS2.CloudW.net:8530/ClientWebService/client.asmx
2015-05-19 16:19:08:679 1480 628 PT WARNING: Cached cookie has expired or new PID is available
2015-05-19 16:19:08:679 1480 628 EP Got WSUS SimpleTargeting URL: "http://SCCM-CLOUDW-PS2.CloudW.net:8530"
2015-05-19 16:19:08:694 1480 628 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 225; does use network; is at background priority
2015-05-19 16:19:08:694 1480 628 PT Initializing simple targeting cookie, clientId = 764620ad-4497-4fda-8c94-09edddd2dc69, target group = , DNS name = testvm-lc-x86.lc.local
2015-05-19 16:19:08:694 1480 628 PT   Server URL = http://SCCM-CLOUDW-PS2.CloudW.net:8530/SimpleAuthWebService/SimpleAuth.asmx
2015-05-19 16:19:08:710 1480 628 WS WARNING: Nws Failure: errorCode=0x803d0013
2015-05-19 16:19:08:710 1480 628 WS WARNING: Soap fault info:
2015-05-19 16:19:08:710 1480 628 WS WARNING: reason: Server was unable to process request. ---> Access is denied
2015-05-19 16:19:08:710 1480 628 WS WARNING: code: Server
2015-05-19 16:19:08:710 1480 628 WS WARNING: detail: <detail/>
2015-05-19 16:19:08:710 1480 628 WS FATAL: OnCallFailure failed with hr=0X80244007
2015-05-19 16:19:08:710 1480 628 WS FATAL: NwsCallWithRetries<Functor>( Functor(_clientId, _targetGroupName, _dnsName, &_result)) failed with hr=0x80244007
2015-05-19 16:19:08:710 1480 628 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 225) stopped; does use network; is at background priority
2015-05-19 16:19:08:710 1480 628 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80244007
2015-05-19 16:19:08:710 1480 628 PT WARNING: PopulateAuthCookies failed: 0x80244007
2015-05-19 16:19:08:710 1480 628 PT WARNING: RefreshCookie failed: 0x80244007
2015-05-19 16:19:08:710 1480 628 PT WARNING: RefreshPTState failed: 0x80244007
2015-05-19 16:19:08:710 1480 628 PT   + SyncUpdates round trips: 0
2015-05-19 16:19:08:710 1480 628 PT WARNING: Sync of Updates: 0x80244007
2015-05-19 16:19:08:710 1480 628 PT WARNING: SyncServerUpdatesInternal failed: 0x80244007
2015-05-19 16:19:08:710 1480 628 Agent   * WARNING: Failed to synchronize, error = 0x80244007
2015-05-19 16:19:08:710 1480 628 Agent   * WARNING: Exit code = 0x80244007
2015-05-19 16:19:08:710 1480 628 Agent *********
2015-05-19 16:19:08:710 1480 628 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 18]
2015-05-19 16:19:08:710 1480 628 Agent *************
2015-05-19 16:19:08:710 1480 628 Agent WARNING: WU client failed Searching for update with error 0x80244007
2015-05-19 16:19:08:710 1480 628 IdleTmr WU operation (CSearchCall::Init ID 18, operation # 224) stopped; does use network; is not at background priority
2015-05-19 16:19:08:710 1480 628 IdleTmr Decremented idle timer priority operation counter to 1
2015-05-19 16:19:08:726 1480 b10 AU >>##  RESUMED  ## AU: Search for updates [CallId = {D023DBFE-C8C5-4E40-B88D-0C6A8304F539} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2015-05-19 16:19:08:726 1480 b10 AU   # WARNING: Search callback failed, result = 0x80244007
2015-05-19 16:19:08:726 1480 b10 AU #########
2015-05-19 16:19:08:726 1480 b10 AU ##  END  ##  AU: Search for updates  [CallId = {D023DBFE-C8C5-4E40-B88D-0C6A8304F539} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2015-05-19 16:19:08:726 1480 b10 AU #############
2015-05-19 16:19:08:726 1480 b10 AU All AU searches complete.
2015-05-19 16:19:08:726 1480 b10 AU   # WARNING: Failed to find updates with error code 80244007
2015-05-19 16:19:08:726 1480 b10 AU AU setting next detection timeout to 2015-05-19 20:19:08
2015-05-19 16:19:08:726 1480 b10 AU Adding timer:
2015-05-19 16:19:08:726 1480 b10 AU     Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-05-19 20:19:08, not idle-only, not network-only

Can anyone help me with this error please?

May 19th, 2015 11:25am

Hi,

Did this happen on all computers or just this one?

How about the SUP health in SCCM console?

Best Regards,

Joyce

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May 21st, 2015 4:38am

Hi Joyce,

thanks for responding!

SUP health looks ok, wsus can contact M$ and pull down latest catalogues, SCCM can pull these in and ADR's run ok and download latest updates. Packages push down to DP's ok, it's just when computers try to scan for the updates - this includes the sccm server with WSUS running on it.

Have found lots of info about Windows 8 and Server 2012 having this issue and a patch was release for this, but this is on Server 2012 R2 and Windows 8.1, which both say the patch is not for the OS when I have tried to run it (just encase).

Thanks.

May 21st, 2015 8:14am

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