Error 5436 & Error 5480 on SCCM Server.
OS : Winows 2008
SQL version :
SQL 2008 standard edition.
I am getting error 5436 and 5480 on my sccm server. Any one having any idea on this ?
August 20th, 2010 10:03am
Hi,
Can you be a little more specific. Where do you see the error, and do you have certain features that are not working due to the error?Kent Agerlund | http://scug.dk/members/Agerlund/default.aspx | The Danish community for System Center products
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August 20th, 2010 10:11am
Hi,
Thanks for your reply I am getting below error on sccm server,
Error1:
message ID: 5436
Process Id : 2272
Thread Id : 3812
Component: SMS_MP_Controll_Manager
Description: MP Control Manager detected DMP is not responding to HTTP request. The HTTP status code and text is 401, Unauthorised.
Error2:
message ID: 5480
Process Id : 2272
Thread Id : 3812
Component: SMS_MP_Controll_Manager
Description: MP Control Manager detected DMP is not responding to HTTP request. The HTTP status code and text is 401, Unauthorised.
Steps taken till now:
1. SQL Server SPNs are correctly registered.
2. Reinstalled MP
But all in vain... still getting the error.
August 20th, 2010 11:37am
Hi,
Do you have mobile devices that you need to support? If not then you can disable the Mobile device Management Point. That's the setting causing the error. Open the MP properties and remove the checkmark in Allow devices to use this Management Point. It's
not a needed configuration unless your are supporting Mobile devices.Kent Agerlund | http://scug.dk/members/Agerlund/default.aspx | The Danish community for System Center products
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August 20th, 2010 11:39am
Hi Kent,
Thaks for your reply, I have applied the same, Its on observation.
I will update shortly.
Thanks,
Joy.
August 20th, 2010 3:17pm
Hi,
Removed the checkmark in Allow devices to use this Management Point. Now the error 5480 is not coming but error error 5436 is still there.
Error Description:
Possible cause: Management point encountered an error when connecting to SQL Server.
Solution: Verify that the SQL server is properly configured to allow Management Point access. Verify that management point computer account or the
Management Point Database Connection Account is a member of SMS Management Point Role (msdbrole_MP) in the SQL Server database.
Possible cause: The SQL Server Service Principal Names (SPNs) are not registered correctly in Active Directory
Solution: Ensure SQL server SPNs are correctly registered. Review Q829868.
Possible cause: Internet Information Services (IIS) isn't configured to listen on the ports over which SMS is configured to communicate.
Solution: Verify that the designated Web Site is configured to use the same ports which SMS is configured to use.
Possible cause: The designated Web Site is disabled in IIS.
Solution: Verify that the designated Web Site is enabled, and functioning properly.
Possible cause: The SMS ISAPI Application Identity does not have the requisite logon privileges.
Solution: Verify that the account that the SMS ISAPI is configured to run under has not been denied batch logon rights through group policy.
For more information, refer to Microsoft Knowledge Base article 838891.
Regards,
Joy.
MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 401, Unauthorized.
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August 23rd, 2010 8:38am
Hi, It seems my MP is not responding properly now, because when I am running-
http://SERVERNAME/sms_mp/.sms_aut?mplist
it is showing the MP list. But when I am running -
http://SERVERNAME/sms_mp/.sms_aut?mpcert
it is not giving the expacted result, something wrong with MP.
I will share my observation shortly.
Regards,
Joy.
August 23rd, 2010 9:10am
Hi,
HTTP 401 error represent there is a security configuration issue of IIS component on SCCM site server
1. check the membership of the domain based group IIS_WPG which should include IWAN_DCname account.
2. check security directory of the default website, it should have anonymous access enabled:
In IIS manager > Default Web Site properties > Authentication and access control >
Edit button >
The checkbox for Enable anonymous access was unchecked
Checked the box
Stopped and restarted the IISPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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August 23rd, 2010 11:47am
Hi,
Now I am able to access http://SERVERNAME/sms_mp/.sms_aut?mpcert and it seems
MP is working properly but error 5436 is still there.
I checked IIS manager > Default Web Site properties > Authentication and access control >
Edit button > anonymous access is Enable.
checked the membership of the domain based group IIS_WPG which is showing the member as IWAN_Member account.
But no progress on this error.
Regards,
Joy.
August 23rd, 2010 1:56pm
HI,
Download and install Configuration Manager 2007 Toolkit V2. Run the MP troubleshooter and see if that can fix the problem for you.Kent Agerlund | http://scug.dk/members/Agerlund/default.aspx | The Danish community for System Center products
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August 23rd, 2010 1:59pm
Reinstalled ! it is working now.
August 26th, 2010 1:46pm