Hello,

We use SharePoint 2013 for our knowledge base at our company. When we create new knowledge base articles, we "check in" the page and at that point we enter keywords associated with the KB. Is there a way to send the contents of the KB article in an email to let everyone at the company know a new KB has been created? If not the contents of the KB, at least some kind of email with a link to the new KB?

I am not quite sure how to explain how it is set up because I am not the one who created the site. We click Knowledge Base and it goes to a page with a URL like: https://ourcompany.sharepoint.com/KnowledgeBase/Forms/AllPages.aspx

Then I click the +NEW button at the top and then it asks me to give the page (KB) a name.aspx. I edit the KB, then check it in. I have read about User Alerts but can't figure this one out. Any help is appreciated.

• Edited by my_unique_technet_display_name Friday, July 24, 2015 8:58 PM elaborated

Setup alerts on the KnowledgeBase library. Here an article which guides you on how to setup alerts in SharePoint 2013

https://support.office.com/en-ca/article/Create-an-alert-or-subscribe-to-an-RSS-feed-e5a79e7b-a146-46da-a9ef-d65409ba8918

Thanks everyone, but I am unable to add the DL. Here is the process I'm doing:

1. Go to add support@mycompany.com it says "No results found"
2. Site Settings --> Site Permissions --> Grant Permissions --> enter support@mycompany.com it says "No results found"
3. Researched... and found the DL needs to be a security group in SP?  http://sharepointduffbert.com/2015/02/25/sending-sharepoint-alerts-to-a-distribution-list/

I might just add me to the User Alerts and create an Outlook rule to forward to the support DL. Crazy that it is this difficult to set a SharePoint 2013 alert to a distribution list.