EP Version Mismatch

I've been noticing an odd occurrence on my system lately. I have an ADR setup to deploy Forefront Updates, set to install outside of MW and not prompt the user for anything. All has been well. For whatever reason, we now have a version mismatch between the clients and SCCM. The ADR still seems to be pushing updates, even though they don't install, but is also notifying users of updates constantly.

I checked my endpoint log, and see this:

EP 4.2.223.1 is installed, version is higher than expected installer version 4.1.522.0. EndpointProtectionAgent 6/27/2013 7:23:00 AM 7816 (0x1E88)

Check and enforce EP Deployment state. EndpointProtectionAgent 6/27/2013 7:23:00 AM 7816 (0x1E88) EP Client is already installed, will NOT trigger reinstallation. EndpointProtectionAgent 6/27/2013 7:23:00 AM 7816 (0x1E88) Sending message to external event agent to test and enable notification EndpointProtectionAgent 6/27/2013 7:23:00 AM 7816 (0x1E88) Sending message to endpoint ExternalEventAgent EndpointProtectionAgent 6/27/2013 7:23:00 AM 7816 (0x1E88) EP Policy Antimalware Policy is already applied. EndpointProtectionAgent 6/27/2013 7:23:00 AM 7816 (0x1E88) Firewall provider is installed. EndpointProtectionAgent 6/27/2013 7:23:00 AM 7816 (0x1E88) Installed firewall provider meet the requirements. EndpointProtectionAgent 6/27/2013 7:23:00 AM 7816 (0x1E88) start to send State Message with topic type = 2001, state id = 3, and error code = 0x00000000 EndpointProtectionAgent 6/27/2013 7:23:00 AM 7816 (0x1E88) Skip sending state message due to same state message already exists. EndpointProtectionAgent 6/27/2013 7:23:00 AM 7816 (0x1E88) Endpoint is triggered by message. EndpointProtectionAgent 6/27/2013 10:39:00 AM 6356 (0x18D4) File C:\Windows\ccmsetup\SCEPInstall.exe version is 4.1.522.0. EndpointProtectionAgent 6/27/2013 10:39:00 AM 6356 (0x18D4)

If I install the EP client off of my distribution point, the version is correct. One of the windows updates pushed out by SCCM is a newer version of the EP client, as I see it in the installed updates. Since it pushed this new version out, I get constant mismatches.

How should I go about correcting this? I haven't had much luck finding others with the issue yet.

July 2nd, 2013 3:14pm

I don't see any problems in that log. It just tells you that a later version (compared to the expected one) is installed. Does this cause any issues or errors in your environment?
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July 2nd, 2013 3:21pm

It does. For whatever reason, my ADR isn't pushing updates correctly anymore. I get constant (and I do mean constant) pop-up notifications stating that an update is available. It's always an EP definition update. There's an endless number of updates. Some have the same KB number and install multiple times. My updates should automatically install without any user notification according to the ADR.

I had assumed the version mismatch in the log was telling me the definitions were not installing b/c of a version mismatch.


July 2nd, 2013 4:27pm

It does. For whatever reason, my ADR isn't pushing updates correctly anymore. I get constant (and I do mean constant) pop-up notifications stating that an update is available. It's always an EP definition update. There's an endless number of updates. Some have the same KB number and install multiple times. My updates should automatically install without any user notification according to the ADR.

I had assumed the version mismatch in the log was telling me the definitions were not installing b/c of a version mismatch.


  • Edited by owensb1 Tuesday, July 02, 2013 1:36 PM Spelling
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July 2nd, 2013 4:27pm

Any idea's?
July 3rd, 2013 8:16am

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

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February 15th, 2015 2:53pm

Since no one has answer this post, I recommend opening  a support case with Microsoft Customer Support Services (CSS) as they can work with you to solve this problem.

May 23rd, 2015 10:20am

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