E-mails stuck in queue when I try to send e-mail to one domain

When I try to send an e-mail to the one specific domain I'm getting an error message:

Primary target IP address resonded with: 554 policy violation. attempted failover to alternate host, but that did not succeed etc..

I have no problems with sending e-mails to most of the domains, exepct this one

What might that be?

Thank you in advance

March 30th, 2015 3:01am

Hi

What settings do you have on your send connector?

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March 30th, 2015 3:22am

Hi 

I think this seems to be a problem at the receiving end 

Things that might be wrong on your end as well which you need to check below 

Do a (rDNS, telnet to your server to check the FQDN and IP Blacklists check)
Try creating a dedicated send connector for this domain alone for this address space alone and see the results . Select the option offer basic authentication only after starting TLS and see the results 
Check in your fire wall if this type of connection "Private command : X-ANONYMOUSTLS" SMTP Policy Restrictions is set . You should make the modifications to the firewall to allow this traffic.
In your case i think mostly it should be the fire wall not allowing X-AnonymousTLS type connections 

March 30th, 2015 3:25am

Also 

The value  that is set on the Send Connector. It should match the external host name that resolves to your external IP address AND have set as the PTR on the IP address. 

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March 30th, 2015 3:27am

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