Drilldown Causes Error: Invalid offset for item.
I have a SSRS 2008 R2 Tablix with two date parameters (StartDate and EndDate). The report generates fine no matter the date range. With a small date range selected (say 1 week) the column/row drilldowns work perfectly. But when I select a wider date
range (say a month) and drill into one of the columns I get the following error:
An internal error occurred on the report server. See the error log for more details. (rsInternalError)
I took a look at the ExecutionLog and the Status showed as
rsSuccess for this execution.
I then looked in the Error Log and found:
library!ReportServer_0-18!1ba8!09/10/2010-06:22:23:: i INFO: RenderFromSession('/ExigoReports/SalesByStateWarehouse')
library!ReportServer_0-18!1ba8!09/10/2010-06:22:24:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: Invalid offset for item. ReferenceID: fffffffffffffbdc, Offset: -1060, Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: An internal error occurred on the report server. See the error log for more details.;
library!ReportServer_0-18!1ba8!09/10/2010-06:22:30:: i INFO: Exception InternalCatalogException dumped to: C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\Logfiles flags= ReferencedMemory, AllThreads, SendToWatson
library!ReportServer_0-18!1ba8!09/10/2010-06:22:30:: w WARN: Microsoft.ReportingServices.Diagnostics.Utilities.RSException: An internal error occurred on the report server. See the error log for more details. ---> Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: An internal error occurred on the report server. See the error log for more details.
webserver!ReportServer_0-18!1ba8!09/10/2010-06:22:30:: e ERROR: Reporting Services error Microsoft.ReportingServices.Diagnostics.Utilities.RSException: An internal error occurred on the report server. See the error log for more details. ---> Microsoft.ReportingServices.Diagnostics.Utilities.RSException: An internal error occurred on the report server. See the error log for more details. ---> Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: An internal error occurred on the report server. See the error log for more details.
library!WindowsService_10!8f4!09/10/2010-06:27:25:: i INFO: Call to CleanBatch()
library!WindowsService_10!8f4!09/10/2010-06:27:25:: i INFO: Cleaned 0 batch records, 0 policies, 0 sessions, 0 cache entries, 1 snapshots, 12 chunks, 0 running jobs, 0 persisted streams, 31 segments, 31 segment mappings, 0 edit sessions.
library!WindowsService_10!8f4!09/10/2010-06:27:25:: i INFO: Call to CleanBatch() ends
A SQL Dumper error log was also produced:
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Input parameters: 4 supplied
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Parameter 1: 5476
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Parameter 2: 0
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Parameter 3: 0:0
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Parameter 4: 0053DBC8
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Parsed parameters:
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, ProcessID = 5476
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, ThreadId = 0
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Flags = 0x0
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, MiniDumpFlags = 0x0
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, SqlInfoPtr = 0x0053DBC8
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, DumpDir = <NULL>
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, ExceptionRecordPtr = 0x00000000
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, ContextPtr = 0x00000000
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, ExtraFile = <NULL>
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, InstanceName = <NULL>
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, ServiceName = <NULL>
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Callback type 11 not used
(1C30:1F6C) 09/10/10 06:22:24, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Callback type 15 not used
(1C30:1F6C) 09/10/10 06:22:30, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Callback type 7 not used
(1C30:1F6C) 09/10/10 06:22:30, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, MiniDump completed: C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\Logfiles\SQLDmpr0006.mdmp
(1C30:1F6C) 09/10/10 06:22:30, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Location of module 'dbghelp.dll' : 'C:\Program Files\Microsoft SQL Server\100\Shared\dbghelp.dll'
(1C30:1F6C) 09/10/10 06:22:30, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, File version of module 'C:\Program Files\Microsoft SQL Server\100\Shared\dbghelp.dll' : '6.8:4.0'
(1C30:1F6C) 09/10/10 06:22:30, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Product version of module 'C:\Program Files\Microsoft SQL Server\100\Shared\dbghelp.dll' : '6.8:4.0'
(1C30:1F6C) 09/10/10 06:22:30, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Location of module 'sqldumper.exe' : 'C:\Program Files\Microsoft SQL Server\100\Shared\SQLDUMPER.EXE'
(1C30:1F6C) 09/10/10 06:22:30, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, File version of module 'C:\Program Files\Microsoft SQL Server\100\Shared\SQLDUMPER.EXE' : '2009.100:1600.1'
(1C30:1F6C) 09/10/10 06:22:30, ACTION, SQLDUMPER_UNKNOWN_APP.EXE, Product version of module 'C:\Program Files\Microsoft SQL Server\100\Shared\SQLDUMPER.EXE' : '10.50:1600.1'
(1C30:1F6C) 09/10/10 06:22:30, ACTION, ReportingServicesService.exe, Watson Invoke: No
I loked all over and could not find a post that contaild any info on a "Invalid offset for item. ReferenceID: fffffffffffffbdc, Offset: -1060" error messages.
Anyone see this before?
Thanx,
//Jose
September 10th, 2010 1:41pm
Try the links below, u should get ur answer there or let me know.
http://social.msdn.microsoft.com/forums/en-US/sqlreportingservices/thread/aeb53869-9c8f-4a5c-9f1b-aa3507a2b9e0/
http://social.technet.microsoft.com/Forums/en-US/Forefrontclientreporting/thread/f090548c-6ebe-4b05-8003-f560263bbefd
HTH
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September 10th, 2010 3:57pm
@HTH,
I took a look at those links in my research prior to posting my question. Neither helped, thanks though. Is there something else I can try?
//Jose
September 10th, 2010 6:29pm
add an <appSettings> section in the web.config in ReportServer and give
a clear directive.
<appSettings>
<clear />
</appSettings>
That clears the inherited values for appSettings and ReportServer is good to
go. This change enabled both the root ReportManager to work as well as the
ReportServer viewer control.
http://groups.google.com/group/microsoft.public.sqlserver.reportingsvcs/browse_thread/thread/a22799e1a354ea79/9aca125282998795
Hope This Helps
Thanks
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September 10th, 2010 8:16pm
Sorry, I should have stated that I not only read but tried the solutions in the links. After I added that piece of code to the ReportServer web.config file, I restarted IIS and SSRS to no avail. I'm still getting an error on drilldown.
//Jose
September 10th, 2010 8:38pm
Hi,
Try to apply the latest hot fix to see if it helps. Download cu2 from http://support.microsoft.com/kb/2120979/ and then install it.
thanks,
Jerry
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September 14th, 2010 8:45am
Hi Jerry,
Thanks for the link. I was able to apply the 416150 StreamInsightClient hotfix and the 416149 StreamInsight hotfix. I am still receiving the error on column group expand :(
Is there anything else we can try?
Here is the latest log results (the offset changed address):
<Header>
<Product>Microsoft SQL Server Reporting Services Version 2009.0100.1600.01 ((KJ_RTM).100402-1540 )</Product>
<Locale>English (United States)</Locale>
<TimeZone>Eastern Daylight Time</TimeZone>
<Path>C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\Logfiles\ReportServerService__09_15_2010_00_01_53.log</Path>
<SystemName>GL-SERVER-A2</SystemName>
<OSName>Microsoft Windows NT 6.0.6002 Service Pack 2</OSName>
<OSVersion>6.0.6002</OSVersion>
<ProcessID>1188</ProcessID>
<Virtualization>None</Virtualization>
</Header>
library!WindowsService_1!788!09/15/2010-00:01:53:: i INFO: Call to CleanBatch()
library!WindowsService_1!788!09/15/2010-00:01:53:: i INFO: Cleaned 0 batch records, 0 policies, 0 sessions, 0 cache entries, 0 snapshots, 0 chunks, 0 running jobs, 0 persisted streams, 0 segments, 0 segment mappings, 0 edit sessions.
library!WindowsService_1!788!09/15/2010-00:01:53:: i INFO: Call to CleanBatch() ends
library!ReportServer_0-1!16e8!09/15/2010-00:03:08:: i INFO: RenderFromSession('|yk4j3vbrccxfzhbg5fwrvny4|@|/ExigoReports/Genewize/SalesByStateWarehouse|')
library!ReportServer_0-1!16e8!09/15/2010-00:03:09:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: Invalid offset for item. ReferenceID: fffffffffffffd52, Offset: -686, Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: An internal error occurred on the report server. See the error log for more details.;
library!ReportServer_0-1!16e8!09/15/2010-00:03:12:: i INFO: Exception InternalCatalogException dumped to: C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\Logfiles flags= ReferencedMemory, AllThreads, SendToWatson
library!ReportServer_0-1!16e8!09/15/2010-00:03:12:: w WARN: Microsoft.ReportingServices.Diagnostics.Utilities.RSException: An internal error occurred on the report server. See the error log for more details. ---> Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: An internal error occurred on the report server. See the error log for more details.
webserver!ReportServer_0-1!16e8!09/15/2010-00:03:12:: e ERROR: Reporting Services error Microsoft.ReportingServices.Diagnostics.Utilities.RSException: An internal error occurred on the report server. See the error log for more details. ---> Microsoft.ReportingServices.Diagnostics.Utilities.RSException: An internal error occurred on the report server. See the error log for more details. ---> Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException: An internal error occurred on the report server. See the error log for more details.
library!ReportServer_0-1!16e8!09/15/2010-00:03:23:: Call to DeleteItemAction(|yk4j3vbrccxfzhbg5fwrvny4|@|/ExigoReports/Genewize/SalesByStateWarehouse|).
//Jose
September 15th, 2010 7:08am
Hello togehter,
are there any solutions for this error?
I got the same error when i use the drilldown of a SSRS-Matrix: Invalid offset for item. RefenceID: ffffffffffffff15, Offset: -235
Thank you
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August 12th, 2011 6:11am
Hello,
Has anyone found a solution to this issue? There isn't much data online about it.
Thanks,
Chris
August 23rd, 2011 10:42am