Document is read-only in SharePoint, but user sees "check out" option in Office 2007 / Word / Excel
I am finding that when there is a document library in SharePoint with checkin/checkout required, if a user with read-only ("Visitor") permissions opens a document from that library, the document will open as read-only in Word, Excel, etc., but the user will see the "Server Document" bar with the message "To modify this document, you must check it out" and the "check out" button. When the user tries to check the document out, they are asked to authenticate, and then receive the error "Cannot perform this operation. The file has been deleted or someone else has it checked out." How is it possible to prevent a user with read-only rights in SharePointfrom seeing the "Check out" option in Word or Excel?
May 16th, 2008 5:46pm

Sadalit - Did you ever find a solution for this as I have a customer who has the Check-Out option in Word not available to them and I need to make it available. But I do not know what and where to turn the setting back on.Any help would be appreciatedCheers
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October 9th, 2008 12:18am

Sadalit, we are having the same problem - did you ever find a solution? Thanks in advance for your help.
November 23rd, 2009 11:12pm

As a follow up to this (I know its an old issue). I had the same problem and it turned out to be a permissions issue. CalvinCalvin http://www.calvinirwin.net
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January 19th, 2010 9:36pm

Calvin, You said that this is a permissions issue? How did you remedy it? I just ran into this problem last week for the first time. Thanks Ryan
February 1st, 2010 8:30pm

Another one wanting a solution - there must be one - this is our scenario;We have lots of forms based in Word (on my to do list is to move to InfoPath) but most users have read only rights. So they click on the document, Word opens - they can't edit anything or do anything, they see the check out dioalog and try that, get annoyed......On our old intranet, REad Only docoments behave like read only documents anywhere else, they allow users to "edit" the document in the Office App, but forces a "Save As" - This is what we need from SharePointAs it is I have a large user trianing task to do no.CheersEserim
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February 22nd, 2010 1:41pm

One possible resolution is to implement a customization to change the click of a ReadOnly user to function just like the "Send To" -> "Download a Copy". You would need to overwrite the default functionality in core.js for the ReadOnly user's click action (bypassing the SharePoint open documents ActiveX control: owssupp.dll) and implement the functionality of the download.aspx for ReadOnly ("Visitor") users. However, modifying the core.js file itself will put you in an unsupported state, so you would need to take an approach like the one described in the post below: http://blogs.msdn.com/sowmyancs/archive/2008/04/02/customization-of-core-js-file-in-sharepoint.aspx Taking this approach is still a workaround, but it eliminates the potentially confusing/annoying Check Out button for Read Only users for docs stored in a document library where check out/in is a hard requirement.
April 14th, 2010 5:37pm

Cheers- so what exactly would the end user see - would they be prompted for a location to save the document? Or would it go into a temp area - both seem to have issues - as for the majority of our doc they will only ever want to read it - it is just the forms (and I am still making progress moving these to InfoPath!) that they will want to save.CheersEserim PS thanks for the link, that may prove useful for other stuff.
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April 15th, 2010 11:57am

Eserim,I haven't implemented it yet, but the behavior should be the exact same as when a user selects the "Send to" -> "Download a copy" from the drop down menu for a document in the Document Library web part if you want to test it out. Off the top of my head, I can't remember whether or not users have an "Open" option in this scenario using IE. As time allows, I will try to test it out and update this thread.If SharePoint 2010 is on your horizon, definitely check into the new Office Web Apps feature (similiar to InfoPath Forms Services, users will be able to open Office docs in a browser client). It sounds like this may be useful for your end users to quickly read/browse documents without firing up the Office client(s).Here is some a collection of info on Office Web Apps: http://technet.microsoft.com/en-us/office/ee815687.aspxAs for the link, Sowmyan is a Microsoft Premier Field Engineer (PFE) and an expert on all things SharePoint development. There is definitely a ton of good content on his blog - he has bailed me out many times!Mike
April 15th, 2010 4:03pm

Strangley this behavour is differetn when you open a Excel file as read Only - you can make the changes then Save As - odd.
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April 16th, 2010 11:24am

Someone find the solution for the check out button with readonly access?
August 10th, 2010 12:58pm

I'd also like to know how to sort this out. My scenario is: Have SharePoint 2007 website through which we access our Word documents and currently use Word 2003 to open them. Users who edit documents use check-in and check-out and publish new versions as and when needed. Users who just use the documents then access these as read only, but are able to make amendments to add names and addresses etc. We're currently testing Office 2007 as the integration capabilities with SharePoint 2007 are much better, but we have found that users who access the documents as read only can no longer make ANY edits. The only way they can is to check out the document, which they are not allowed to do as they are not editors. So basically we have documents created that users cannot use... Anyone found a solution to this? We'll be staying with Office 2003 if this can't be resolved Cheers.
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September 15th, 2010 12:26pm

Is the user logged in on SharePoint the same that is locally connected to the computer, and therefore running Microsoft Word?Nikolas Charlebois-Laprade Software Engineer and Project Manager
September 15th, 2010 8:28pm

Is the user logged in on SharePoint the same that is locally connected to the computer, and therefore running Microsoft Word? yes
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September 15th, 2010 8:31pm

One possible resolution is to implement a customization to change the click of a ReadOnly user to function just like the "Send To" -> "Download a Copy". You would need to overwrite the default functionality in core.js for the ReadOnly user's click action (bypassing the SharePoint open documents ActiveX control: owssupp.dll) and implement the functionality of the download.aspx for ReadOnly ("Visitor") users. However, modifying the core.js file itself will put you in an unsupported state, so you would need to take an approach like the one described in the post below: http://blogs.msdn.com/sowmyancs/archive/2008/04/02/customization-of-core-js-file-in-sharepoint.aspx Taking this approach is still a workaround, but it eliminates the potentially confusing/annoying Check Out button for Read Only users for docs stored in a document library where check out/in is a hard requirement. I've been looking for the answer for long time, Finally solved it.
November 30th, 2010 7:16pm

I guess most workarounds carry a risk :o( Does anyone know if this is still an issue in later Office versions like 2010?
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February 10th, 2011 4:36am

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