Distribution of package successful but content of package is missing (Network Steve Forum)

Distribution of package successful but content of package is missing

Hello all,

I have problems with a client, wich stucks at downloading an update. That's the error

DataTransferService.log

Successfully sent location services HTTP failure message.	DataTransferService	21.04.2015 15:08:11	112 (0x0070)
Error sending DAV request. HTTP code 404, status 'Not Found'	DataTransferService	21.04.2015 15:08:11	112 (0x0070)
GetDirectoryList_HTTP('http://<SECONDDP>:80/SMS_DP_SMSPKG$/aca5a8ba-fa61-4dd3-a5af-b22e7235cf5c') failed with code 0x87d0027e.	DataTransferService	21.04.2015 15:08:11	112 (0x0070)
Non-recoverable error retrieving manifest (0x87d0027e).	DataTransferService	21.04.2015 15:08:11	112 (0x0070)

I've checked the ContentLib and saw that this content is part of an update package. On FIRSTDP it reference to one file, but on SECONDDP there is no folder / file in the SCCMContentLib/DataLib directory.

I redistributed the package, but that does not help. the despool.log on SECONDDP:

Sort 1 despooler instructions by file time	SMS_DESPOOLER	21.04.2015 14:58:18	5100 (0x13EC)
Found ready instruction 200a1hek.sni	SMS_DESPOOLER	21.04.2015 14:58:18	5100 (0x13EC)
Used 0 out of 3 despooling threads	SMS_DESPOOLER	21.04.2015 14:58:18	5100 (0x13EC)
Created a new despooling thread 103C	SMS_DESPOOLER	21.04.2015 14:58:18	5100 (0x13EC)
Waiting for the next instruction....	SMS_DESPOOLER	21.04.2015 14:58:18	5100 (0x13EC)
Waiting for ready instruction file....	SMS_DESPOOLER	21.04.2015 14:58:18	5100 (0x13EC)
Verifying signature for instruction C:\Program Files\Microsoft Configuration Manager\inboxes\despoolr.box\receive\ds_7b71n.ist of type MICROSOFT|SMS|MINIJOBINSTRUCTION|PACKAGE	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
CPublicKeyLookup::CPublicKeyLookup("HEK")	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
CPublicKeyLookup::CPublicKeyLookup("HEK") Initializing to file: C:\Program Files\Microsoft Configuration Manager\inboxes\hman.box\pubkey\HEK.pkc	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
CPublicKeyLookup::GetNextKey() Getting Iteration: 3	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
CPublicKeyLookup::GetNextKey() Checking C:\Program Files\Microsoft Configuration Manager\inboxes\hman.box\pubkey\HEK.pkc for Key0	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
CPublicKeyLookup::GetNextKey() No Match Found, let's trying C:\Program Files\Microsoft Configuration Manager\inboxes\hman.box\pubkey\HEK.pkp	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
CPublicKeyLookup::GetNextKey() Found Key: ***	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
Begin to calculate signature on C:\Program Files\Microsoft Configuration Manager\inboxes\despoolr.box\receive\ds_7b71n.pkg using hash algorithm ID 0x800C	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
Verified package signature from site HEK	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
CPublicKeyLookup::CPublicKeyLookup("HEK")	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
Signature checked out OK for instruction coming from site HEK, proceed with the instruction execution.	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
Executing instruction of type MICROSOFT|SMS|MINIJOBINSTRUCTION|PACKAGE	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
STATMSG: ID=4407 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DESPOOLER" SYS=<SECONDDP> SITE=WS1 PID=4528 TID=4156 GMTDATE=Di Apr 21 12:58:18.451 2015 ISTR0="HEK0006C" ISTR1="6" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="HEK0006C"	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
Received package HEK0006C version 6. Compressed file -  C:\SMSPKG\HEK0006C.DLT.5.6 as C:\Program Files\Microsoft Configuration Manager\inboxes\despoolr.box\receive\ds_7b71n.pkg	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
Old package storedUNC path is \\<SECONDDP>\C$\SMSPKG\HEK0006C.PCK.	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
This package[HEK0006C]'s information hasn't arrived yet for this version [6]. Retry later ...	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
Created retry instruction for job 00000169	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
Despooler failed to execute the instruction, error code = 12	SMS_DESPOOLER	21.04.2015 14:58:18	4156 (0x103C)
Instruction C:\Program Files\Microsoft Configuration Manager\inboxes\despoolr.box\receive\ds_jtq44.sni won't be processed till 21.04.2015 15:03:18 Mitteleuropische Sommerzeit	SMS_DESPOOLER	21.04.2015 14:58:23	5100 (0x13EC)
Waiting for ready instruction file....	SMS_DESPOOLER	21.04.2015 14:58:23	5100 (0x13EC)
Sort 1 despooler instructions by file time	SMS_DESPOOLER	21.04.2015 15:03:23	5100 (0x13EC)
Found ready instruction ds_jtq44.sni	SMS_DESPOOLER	21.04.2015 15:03:23	5100 (0x13EC)
Used 0 out of 3 despooling threads	SMS_DESPOOLER	21.04.2015 15:03:23	5100 (0x13EC)
Created a new despooling thread 168C	SMS_DESPOOLER	21.04.2015 15:03:23	5100 (0x13EC)
Verifying signature for instruction C:\Program Files\Microsoft Configuration Manager\inboxes\despoolr.box\receive\ds_1hnmz.nil of type MICROSOFT|SMS|MINIJOBINSTRUCTION|PACKAGE	SMS_DESPOOLER	21.04.2015 15:03:23	5772 (0x168C)
Signature checked out OK for instruction coming from site HEK, proceed with the instruction execution.	SMS_DESPOOLER	21.04.2015 15:03:23	5772 (0x168C)
Waiting for the next instruction....	SMS_DESPOOLER	21.04.2015 15:03:23	5100 (0x13EC)
Waiting for ready instruction file....	SMS_DESPOOLER	21.04.2015 15:03:23	5100 (0x13EC)
Executing instruction of type MICROSOFT|SMS|MINIJOBINSTRUCTION|PACKAGE	SMS_DESPOOLER	21.04.2015 15:03:23	5772 (0x168C)
STATMSG: ID=4407 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DESPOOLER" SYS=<SECONDDP> SITE=WS1 PID=4528 TID=5772 GMTDATE=Di Apr 21 13:03:23.959 2015 ISTR0="HEK0006C" ISTR1="6" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="HEK0006C"	SMS_DESPOOLER	21.04.2015 15:03:23	5772 (0x168C)
Received package HEK0006C version 6. Compressed file -  C:\SMSPKG\HEK0006C.DLT.5.6 as C:\Program Files\Microsoft Configuration Manager\inboxes\despoolr.box\receive\PKGenp9k.TRY	SMS_DESPOOLER	21.04.2015 15:03:23	5772 (0x168C)
Old package storedUNC path is \\<SECONDDP>\C$\SMSPKG\HEK0006C.PCK.	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)
Use drive C for storing the compressed package.	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)
No branch cache registry entries found.	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)
Uncompressing C:\SMSPKG\HEK0006C.PCK to C:\SMSPKG\HEK0006C.PCK.temp	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)
Content Library: E:\SCCMContentLib	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)
Extracting from C:\SMSPKG\HEK0006C.PCK.temp	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)
Extracting package HEK0006C	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)
Package HEK0006C (version 5) exists in the distribution source, save the newer version (version 6).	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)
Stored Package HEK0006C. Stored Package Version = 6	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)
STATMSG: ID=4400 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DESPOOLER" SYS=<SECONDDP> SITE=WS1 PID=4528 TID=5772 GMTDATE=Di Apr 21 13:03:24.536 2015 ISTR0="HEK0006C" ISTR1="\\<SECONDDP>\C$\SMSPKG\HEK0006C.PCK" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="HEK0006C"	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)
Despooler successfully executed one instruction.	SMS_DESPOOLER	21.04.2015 15:03:24	5772 (0x168C)

In the distmgr.log on FIRSTDP I see this line

Skipping content aca5a8ba-fa61-4dd3-a5af-b22e7235cf5c, 14475 KB, since snapshot for this content already exists...	SMS_DISTRIBUTION_MANAGER	21.04.2015 14:17:18	12400 (0x3070)

(for each content), but on SECONDDP I've none of these lines and even no error.

I've no idea what's causing my problem :-/

Edited by rigger1982 17 hours 16 minutes ago

April 21st, 2015 10:29am

What is in cas.log, locationservices.log, contenttransfermanager.log on the client?

Is the client in a boundary that has access to the DP through a boundary group?

Jeff

Free Windows Admin Tool Kit Click here and download it now

April 21st, 2015 10:45am

Here the client logs:

cas.log has a lot of entries like this, but no errors

Location update from CTM for content aca5a8ba-fa61-4dd3-a5af-b22e7235cf5c.1 and request {E9AAEE5B-64CF-42EC-B178-3100F7A59F26}	ContentAccess	21.04.2015 12:08:08	3592 (0x0E08)
   Download location found 0 - http://<SECONDDP>/SMS_DP_SMSPKG$/aca5a8ba-fa61-4dd3-a5af-b22e7235cf5c	ContentAccess	21.04.2015 12:08:08	3592 (0x0E08)
   Download request only, ignoring location update	ContentAccess	21.04.2015 12:08:08	3592 (0x0E08)

LocationService.Log contains also no errors an entries like

Current AD site of machine is DZ	LocationServices	21.04.2015 12:08:08	2968 (0x0B98)
Calling back with the following distribution points	LocationServices	21.04.2015 12:08:08	2968 (0x0B98)
Distribution Point='http://<SECONDDP>/SMS_DP_SMSPKG$/aca5a8ba-fa61-4dd3-a5af-b22e7235cf5c', Locality='LOCAL', DPType='SERVER', Version='7958', Capabilities='<Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities>', Signature='http://<SECONDDP>/SMS_DP_SMSSIG$/aca5a8ba-fa61-4dd3-a5af-b22e7235cf5c.1.tar', ForestTrust='TRUE',	LocationServices	21.04.2015 12:08:08	2968 (0x0B98)
Calling back with locations for location request {0E1FE17C-9EC7-45B8-859D-44E87C8F3217}	LocationServices	21.04.2015 12:08:08	2968 (0x0B98)

And ContentTransferManager.log has only lines like

Persisted locations for CTM job {3F15875B-FD50-4B9E-AB95-D959DA109F12}:
	(LOCAL) http://<SECONDDP>/SMS_DP_SMSPKG$/aca5a8ba-fa61-4dd3-a5af-b22e7235cf5c	ContentTransferManager	21.04.2015 12:08:08	2968 (0x0B98)

So the only error on the client is the 404 in the DataTransferService.log. And since the requested content is missing on the DP, this error is understandable.

April 21st, 2015 12:00pm

Do you have anti-virus/anti-malware software installed on the DP? If so, make sure all ConfigMgr directories and processes are excluded. Then try redistributing the content for the package.

Jeff

Free Windows Admin Tool Kit Click here and download it now

April 21st, 2015 12:19pm

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