Display name not updated in MOSS 2007 after updated in AD - tp_Title field not updated
Hello,After changing an account's Display Name in AD, the change is not reflected in MOSS. In MOSS, in the top right hand corner, it still says Welcome OldDisplayName instead of Welcome NewDisplayName.I've found that this data is located in the UserInfo table of the site's content database in the tp_Title fieldand I've changed the info in that location to test and it worked.I'm wondering if there's a way to change this information without actually going into the database and modifying it manually as this is not supported by Microsoft.Thank you for any assistance.A
September 19th, 2008 8:40pm

Hello, Its very possibly a synchronization issue. Generally, we could troubleshoot this issue via restarting timer service and cache.ini. Please use the following steps: 1. Open the Central Admin page, check the timer job status and profile synchronization status. 2. In Command Prompt, run the following commands under %commonprogramfiles%\microsoft sharedWeb Server Extensions\12\binstsadm -o sync -synctiming m:1 stsadm -o sync -sweeptiming m:1Wait until the commands completes successfully. 3. Still under 12\bin\ folder, run:stsadm -o sync -listolddatabases 5You may find 5 old databases listed. Then use the following command to delete the old databases:stsadm -o sync -deleteolddatabases 5 4. Stop the Windows SharePoint timer service; 5. Navigate to C:\Documents and Settings\All Users\ApplicationData\Microsoft\SharePoint\Config\<GUID>; 6. Take a backup and delete all the XML files except for cache.ini; 7. Open cache.ini and change the value to 1 save and exit the file; 8. Start the Windows SharePoint timer service. 9. Wait for profile synchronization to happen across all site collections. The steps above may be a little complex, but worth a try. Let us know the result if possible, thanks! Regards, Lionel
Free Windows Admin Tool Kit Click here and download it now
September 23rd, 2008 11:17am

Hi Lionel,Sorry, I just got the alert this morning that you had replied. I'll try this out in the next couple days and let you know.Thanks,A
September 29th, 2008 5:04pm

Hi Lionel,This process did not work. I followed the steps exactly and the Welcome Display Name is still not updated to match the Active Directory entry when I login to SharePoint. Also, I opened the dbo.UserInfo table of the site again and the tp_Title field still matches the Display Name that the AD account had when it originally logged onto the SharePoint site.Any other ideas?Thanks,A
Free Windows Admin Tool Kit Click here and download it now
September 30th, 2008 8:52pm

Hi,I need to update the display name too. Have you got any solution to this?In fact, not only the display name doesnt get updated, other information like email and contact numbers, etc do not get updated.Thanks,KC
November 13th, 2008 9:37am

I got the same problem. The user doesnt get updated because the value in the column Is_Active is set to false (0). If you just add the explicit user to any group in the site, it will be set to Is_Active true (1). The Display Name will now synchronize with the SSP Profile DB. This happens to us when we have "Read-Only" users accessing the site. So its not an issue for all users.TTomas Andersson
Free Windows Admin Tool Kit Click here and download it now
February 6th, 2009 6:00pm

I am getting following error while i am giving stsadm -o sync -synctiming m:1Missing operation name or the operation name is invalid.Do needful
February 12th, 2009 8:20am

Issue : Display name not updated in MOSS 2007 after updated in AD Resolution============1) Make sure Display name in AD and SharePoint Central admin>Shared Services>user profile & properties> view user profile is same2)If Display name is not same that Click on Start full import.This imports the display name from AD to sharepoint.3)Log on to sharepoint site with affected user a/c 4)Hover your mouse on top right on user display name and click on My setting5)Copy the site URL displayed up to the ID Example : http://servername/site1/_layouts/userdisp.aspx?Force=True&ID=25 6) Got to top level site collection with admin priveledge7) Copy the above URL in browser http://servername/_layouts/userdisp.aspx?Force=True&ID=257) Click on Delete user from Site collection8) Add the same user again to site collection9) This time it will sync New display name from SSP.10) Now remove the user from site collection. Log on with affected user and see the New Display name11) You need to do this with every site collection.Manish Kumar MCSE,MCSA,MCTS
Free Windows Admin Tool Kit Click here and download it now
September 24th, 2009 10:19pm

Hi Tomas,While everything else i tried, failed, your suggestion hit the jackpot for me! thanks a ton!
December 9th, 2009 4:20pm

Here is how I fixed the issue:Add the user to any group in the Site Collection. Once the user is added, click on the user name; which forces their My Site to open. Close the my sites page, hit refresh and wala, the user name is correct
Free Windows Admin Tool Kit Click here and download it now
January 8th, 2010 1:17am

Hi, does anyone know ho to change the displayname of the group instead of the user? I cannot delete group from MOSS and add the group again, as there are many items with permissions assigned to this group. And if I remove the group from MOSS, the permissions are removed for that group too. Thanks, Regards, JU
April 1st, 2010 12:50am

Not sure if you are referring to this. 1. View the list of SharePoint groups 2. Click on the group that you want to change 3. Click on Settings --> Group Settings 4. Under Name and About Me Description is where you gonna set the name of the group.
Free Windows Admin Tool Kit Click here and download it now
April 1st, 2010 5:18am

SharePointExpt and Share-Pointer. Don't propose your own posts as answers. It isn't helpful. Propose the good answers of other people and wait for someone else to propose your posts. (Moderator) In the case of Share-Pointer you were proposing a post as an answer that said only Thanks to Tomas. The post you should have proposed as an answer was the post from Tomas that included the suggestion that solved your problem - not yours! FAQ sites: (SP 2010) http://wssv4faq.mindsharp.com; (v3) http://wssv3faq.mindsharp.com and (WSS 2.0) http://wssv2faq.mindsharp.com Complete Book Lists (incl. foreign language) on each site.
April 1st, 2010 7:17am

I want to make it programaticcaly, as there are more than hunderds of groups :( Thi is not the right solution for me. Regards, JU
Free Windows Admin Tool Kit Click here and download it now
April 1st, 2010 9:48pm

This was great!!!!!! Thank you PawnofGod!Key
November 22nd, 2010 3:20pm

This may be helpful: http://hwamigrateuser.codeplex.com/Wade Hunter MCP/MCTS - WSS 3.0, MOSS 2007, SharePoint 2010
Free Windows Admin Tool Kit Click here and download it now
November 25th, 2010 12:08pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics