Deployment of Office 365 Click to Run (Network Steve Forum)

Deployment of Office 365 Click to Run

Having an issue getting the O365 to install and wondering if I could get some help. I am new to SCCM and have managed to get a few other apps/packages pushed out without issue. I have followed a couple of online resources to get this one going but am at the end of my rope.

Created an Application that pushes out to a user Group.

Client Computer (default device) is seeing the package and downloading for the appropriate users and I can see the complete package in the \windows\CCMCACHE

The issue appears that it is timing out waiting for user input when doing the install.

the app is calling setup.exe /configure configuration.xml

Contents of configuration.xml below

<Configuration>
 
<Product ID="O365ProPlusRetail">
 
<Language ID="en-us" />
 
</Product>
 
</Add>
 
<Display Level="None" AcceptEULA="TRUE" />
 
<Property Name="AUTOACTIVATE" Value="1" />
 
</Configuration>

Here is the App enforcment log that tells me it is exceeding 120 minutes

<![LOG[+++ Starting Install enforcement for App DT "Deploy Office 365 Pro Plus X32" ApplicationDeliveryType - ScopeId_F0A72C6A-71AD-48AB-9637-3C4F9DC381D0/DeploymentType_ee4472b1-c0c3-4ed5-aeda-b6d844c62944, Revision - 6, ContentPath - C:\windows\ccmcache\1i, Execution Context - System]LOG]!><time="14:16:04.873+300" date="02-12-2015" component="AppEnforce" context="" type="1" thread="11560" file="appprovider.cpp:1702">
<![LOG[    A user is logged on to the system.]LOG]!><time="14:16:04.885+300" date="02-12-2015" component="AppEnforce" context="" type="1" thread="11560" file="appprovider.cpp:2083">
<![LOG[    Performing detection of app deployment type Deploy Office 365 Pro Plus X32(ScopeId_F0A72C6A-71AD-48AB-9637-3C4F9DC381D0/DeploymentType_ee4472b1-c0c3-4ed5-aeda-b6d844c62944, revision 6) for system.]LOG]!><time="14:16:04.889+300" date="02-12-2015" component="AppEnforce" context="" type="1" thread="11560" file="appprovider.cpp:2148">
<![LOG[+++ Application not discovered. [AppDT Id: ScopeId_F0A72C6A-71AD-48AB-9637-3C4F9DC381D0/DeploymentType_ee4472b1-c0c3-4ed5-aeda-b6d844c62944, Revision: 6]]LOG]!><time="14:16:04.910+300" date="02-12-2015" component="AppEnforce" context="" type="1" thread="11560" file="localapphandler.cpp:291">
<![LOG[    App enforcement environment:
                Context: Machine
                Command line: setup.exe /configure configuration.xml
                Allow user interaction: No
                UI mode: 0
                User token: null
                Session Id: 4294967295
                Content path: C:\windows\ccmcache\1i
                Working directory: ]LOG]!><time="14:16:04.911+300" date="02-12-2015" component="AppEnforce" context="" type="1" thread="11560" file="appcontext.cpp:85">
<![LOG[    Prepared working directory: C:\windows\ccmcache\1i]LOG]!><time="14:16:04.912+300" date="02-12-2015" component="AppEnforce" context="" type="1" thread="11560" file="appcontext.cpp:189">
<![LOG[    Prepared command line: "C:\windows\ccmcache\1i\setup.exe" /configure configuration.xml]LOG]!><time="14:16:05.012+300" date="02-12-2015" component="AppEnforce" context="" type="1" thread="11560" file="appcontext.cpp:338">
<![LOG[    Post install behavior is BasedOnExitCode]LOG]!><time="14:16:05.411+300" date="02-12-2015" component="AppEnforce" context="" type="1" thread="11560" file="appcommon.cpp:1094">
<![LOG[    Waiting for process 1612 to finish.  Timeout = 120 minutes.]LOG]!><time="14:16:05.414+300" date="02-12-2015" component="AppEnforce" context="" type="1" thread="11560" file="appexcnlib.cpp:1958">
<![LOG[Exceeded timeout of 120 minutes while waiting for process 1612 to finish.]LOG]!><time="16:16:05.723+300" date="02-12-2015" component="AppEnforce" context="" type="2" thread="11560" file="appexcnlib.cpp:1972">
<![LOG[WaitForRunningProcess failed.  Error 0x87d00213.]LOG]!><time="16:16:05.723+300" date="02-12-2015" component="AppEnforce" context="" type="3" thread="11560" file="appexcnlib.cpp:1988">
<![LOG[CMsiHandler::CompleteEnforcement failed with 0x87d00213]LOG]!><time="16:16:05.724+300" date="02-12-2015" component="AppEnforce" context="" type="3" thread="11560" file="msihandler.cpp:320">
<![LOG[CAppProvider::CompleteEnforcement failed with error 0x87d00213]LOG]!><time="16:16:05.729+300" date="02-12-2015" component="AppEnforce" context="" type="3" thread="11560" file="appprovider.cpp:2544">
<![LOG[++++++ Failed to enforce app. Error 0x87d00213. ++++++]LOG]!><time="16:16:05.736+300" date="02-12-2015" component="AppEnforce" context="" type="3" thread="11560" file="appprovider.cpp:2467">

As this is the first package that really has failed miserably I would love any help trying to troubleshoot what is wrong.

February 13th, 2015 4:57pm

I haven't pushed this application out but I have looked at OneDrive which was very similar.

https://social.technet.microsoft.com/Forums/en-US/fdc35051-796f-4c94-98b4-19df0bc316e3/one-drive-for-business-deployment-with-sccm?forum=configmanagergeneral

Forget about Configuration manager, it's just running the installation via a command line under the system account.

Copy your application to a local machine and run it from from a command line,

It might be worth changing the display level property so you can see if the installation is prompting for anything.

You could also add

and check the temp directory for the log file.

Start run %temp%

or if running under the system account this will be located C:\windows\temp.

Once you have your installation going through silently then run it under the system account. again do this from the local machine without configmgr using PSEXEC -i -s cmd.exe

http://richardbalsley.com/a-simple-tip-to-test-software-installation-using-the-local-system-account

One that works it will fly out using ConfigMgr.

Edited by -Richk- 12 hours 24 minutes ago

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February 13th, 2015 6:55pm