We have SCCM 2012 R2 and I'm trying to install IE11. I made an install package with IEAK11 and have put the prerequisites in it following this tuto -> http://prajwaldesai.com/deploy-internet-explorer-11-using-sccm-2012-r2/

In the past I used SCCM2007 and had a vbs script that installed IE11 without problem and prereqs.

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The output I get now is:

MSI (s) (04:C0) [07:28:22:782]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (04:C0) [07:28:22:783]: Specifed source is already in a list.
MSI (s) (04:C0) [07:28:22:783]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (04:C0) [07:28:22:783]: Adding new sources is allowed.
MSI (s) (04:C0) [07:28:22:783]: Set LastUsedSource to: C:\Windows\ccmcache\31\.
MSI (s) (04:C0) [07:28:22:783]: Set LastUsedType to: n.
MSI (s) (04:C0) [07:28:22:783]: Set LastUsedIndex to: 1.
MSI (s) (04:C0) [07:28:22:784]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=93646848)
MSI (s) (04:C0) [07:28:23:215]: User policy value 'DisableRollback' is 0
MSI (s) (04:C0) [07:28:23:215]: Machine policy value 'DisableRollback' is 0
MSI (s) (04:C0) [07:28:26:301]: Note: 1: 2318 2:  
CustomAction RunSetup returned actual error code 3010 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (04:C0) [07:32:07:635]: No System Restore sequence number for this installation.
MSI (s) (04:C0) [07:32:07:635]: Unlocking Server
MSI (s) (04:C0) [07:32:07:715]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
1: RunSetup 2: 1603
Action ended 07:32:07: InstallFinalize. Return value 1.
Action ended 07:32:07: INSTALL. Return value 1.
Property(S): SourceDir = C:\Windows\ccmcache\31\
Property(S): TARGETDIR = C:\
Property(S): Manufacturer = Microsoft Corporation
Property(S): ProductCode = {438B3B68-2A9D-4F92-AECB-0455BC7FBC0C}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Internet Explorer 11
Property(S): ProductVersion = 11.0
Property(S): UpgradeCode = {23198898-9C95-43BC-9647-30AEC21DD079}
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): ALLUSERS = 1
Property(S): MsiLogFileLocation = C:\Windows\Temp\IE11_install.log
Property(S): PackageCode = {438B3B68-2A9D-4F92-AECB-0455BC7FBC0C}
Property(S): ProductState = 1
Property(S): REBOOT = ReallySuppress
Property(S): CURRENTDIRECTORY = C:\Windows\ccmcache\31
Property(S): CLIENTUILEVEL = 3
Property(S): CLIENTPROCESSID = 3256
Property(S): PRODUCTLANGUAGE = 1033
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): VersionNT = 601
Property(S): VersionNT64 = 601
Property(S): WindowsBuild = 7601
Property(S): ServicePackLevel = 1
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): WindowsVolume = C:\
Property(S): System64Folder = C:\WINDOWS\system32\
Property(S): SystemFolder = C:\WINDOWS\SysWOW64\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\WINDOWS\TEMP\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): AppDataFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\
Property(S): FavoritesFolder = C:\WINDOWS\system32\config\systemprofile\Favorites\
Property(S): NetHoodFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\WINDOWS\system32\config\systemprofile\Documents\
Property(S): PrintHoodFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): LocalAppDataFolder = C:\WINDOWS\system32\config\systemprofile\AppData\Local\
Property(S): MyPicturesFolder = C:\WINDOWS\system32\config\systemprofile\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FontsFolder = C:\WINDOWS\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 2048
Property(S): VirtualMemory = 2999
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = SYSTEM
Property(S): UserSID = S-1-5-18
Property(S): UserLanguageID = 2057
Property(S): ComputerName = RTEST001
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 07:32:07
Property(S): Date = 22/05/2015
Property(S): MsiNetAssemblySupport = 4.0.30319.34209
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = DomainX
Property(S): COMPANYNAME = DomainX
Property(S): DATABASE = C:\WINDOWS\Installer\3c66087.msi
Property(S): OriginalDatabase = C:\Windows\ccmcache\31\IE11-Setup-Full.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): SOURCEDIR = C:\Windows\ccmcache\31\
Property(S): SourcedirProduct = {438B3B68-2A9D-4F92-AECB-0455BC7FBC0C}
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
Property(S): ProductToBeRegistered = 1
MSI (s) (04:C0) [07:32:07:868]: Deferring clean up of packages/files, if any exist
MSI (s) (04:C0) [07:32:07:868]: MainEngineThread is returning 0
MSI (s) (04:1C) [07:32:07:873]: RESTART MANAGER: Session closed.
MSI (s) (04:1C) [07:32:07:873]: No System Restore sequence number for this installation.
=== Logging stopped: 22/05/2015  07:32:07 ===
MSI (s) (04:1C) [07:32:07:874]: User policy value 'DisableRollback' is 0
MSI (s) (04:1C) [07:32:07:874]: Machine policy value 'DisableRollback' is 0
MSI (s) (04:1C) [07:32:07:885]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (04:1C) [07:32:07:885]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (04:1C) [07:32:07:886]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (04:1C) [07:32:07:887]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (04:1C) [07:32:07:887]: Restoring environment variables
MSI (c) (B8:B0) [07:32:07:890]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (B8:B0) [07:32:07:891]: MainEngineThread is returning 0
=== Verbose logging stopped: 22/05/2015  07:32:07 ===

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I extracted from the flat folder the msi and imported it into sccm for deployment. In the software center it stated 'Installed' but if I restart I still see IE8

• Edited by Michael140 Friday, May 22, 2015 6:43 AM

Ok, I found the problem. The installer wants to download the prerequisites while they are inside the package

00:00.000: ====================================================================
00:00.016: Started: 2015/05/22 (Y/M/D) 08:13:33.370 (local)
00:00.016: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.016: Command line: C:\Windows\Temp\IXP000.TMP\IE-REDIST.exe  /ieak-full:C:\Windows\Temp\IXP000.TMP\ /quiet /norestart
00:00.016: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.031: INFO:    Previous version of Internet Explorer: 8.0.7601.18715
00:00.031: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.031: INFO:    ...and 11.1.0.0...
00:00.031: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.031: INFO:    iexplore.exe version check success. Install can proceed.
00:00.047: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.062: INFO:    IEAKPRXY>>[BEGIN] Call to IEAKInitialize()
00:00.078: INFO:    IEAKPRXY>>IEAK_DLL: Date:5/22/2015 (M/D/Y) Time:8:13:33
00:00.078: INFO:    IEAKPRXY>>IEAK_DLL: Install Engine - download directory set to C:\Windows\Temp\IXP000.TMP
00:00.078: INFO:    IEAKPRXY>>IEAK_DLL: SetLocalCif :C:\Windows\Temp\IXP000.TMP\IESetup.CIF:
00:00.078: INFO:    IEAKPRXY>>IEAK_DLL: IEAKInitialize : Successfully Inited
00:00.078: INFO:    IEAKPRXY>>[END] Call to IEAKInitialize()
00:00.078: INFO:    IEAKPRXY>>[BEGIN] Call to IEAKSetConfiguration()
00:00.078: INFO:    IEAKPRXY>>IEAK_DLL: IEAKSetConfiguration: Successfully Set Configured
00:00.094: INFO:    IEAKPRXY>>[END] Call to IEAKSetConfiguration(), return value: TRUE
00:00.094: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.094: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.094: INFO:    Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:00.265: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:00.265: INFO:    Extracted Spelling dictionary for en to C:\WINDOWS\TEMP\IE1B36.tmp\Spelling_en.msu.
00:00.265: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:00.281: INFO:    Extracted Hyphenation dictionary for en to C:\WINDOWS\TEMP\IE1B36.tmp\Hyphenation_en.msu.
00:00.281: INFO:    Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:00.780: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
01:00.778: INFO:    The no reboot policy and supplemental files failed to download correctly. Default installation files will be used. Wait return value was 0x00000102 (258) [The wait operation timed out. ]
01:00.778: INFO:    Launched program to check hardware: "C:\WINDOWS\TEMP\IE1B36.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\WINDOWS\TEMP\IE1B36.tmp\HardwareBlockingList.xml"
01:00.809: INFO:    Hardware support check succeeded. Installation will continue.
01:00.825: INFO:    Windows 7 operating system detected.
01:00.825: INFO:    Service pack major: 1
01:00.825: INFO:    Service pack minor: 0
01:00.825: INFO:    Service pack name:  Service Pack 1
01:00.825: INFO:    Version Check for (KB2834140) of C:\WINDOWS\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
01:00.825: WARNING: Checking version for C:\WINDOWS\System32\api-ms-win-downlevel-user32-l1-1-0.dll.  The file does not exist.
01:00.825: INFO:    Version Check for (KB2639308) of C:\WINDOWS\System32\Ntoskrnl.exe: 6.1.7601.18717 >= 6.1.7601.17727 (True)
01:00.840: INFO:    Version Check for (KB2533623) of C:\WINDOWS\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
01:00.840: INFO:    Version Check for (KB2731771) of C:\WINDOWS\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
01:00.840: INFO:    Checking for correct version of C:\WINDOWS\Fonts\segoeui.ttf.
01:00.840: INFO:    Version Check for (KB2786081) of C:\WINDOWS\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:00.840: INFO:    Version Check for (KB2888049) of C:\WINDOWS\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True)
01:00.840: INFO:    Version Check for (KB2882822) of C:\WINDOWS\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:09.499: INFO:    Download for KB2834140 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=303935 -> KB2834140_amd64.MSU.
01:09.499: INFO:    Download for KB2670838 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=272391 -> KB2670838_amd64.CAB.
01:09.499: INFO:    Waiting for 2 prerequisite downloads.
03:09.760: INFO:    Prerequisite download processes have completed. Starting Installation of 2 prerequisites.
03:09.775: ERROR:   Error downloading prerequisite file (KB2834140): 0x800c0005 (2148270085)
03:09.806: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
03:09.806: INFO:    Setup exit code: 0x00009C47 (40007) - Required updates failed to download.
03:09.822: INFO:    Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
03:14.845: ERROR:   SQM Upload failed while uploading "C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
03:14.845: INFO:    Cleaning up temporary files in: C:\WINDOWS\TEMP\IE1B36.tmp
03:14.861: INFO:    Unable to remove directory C:\WINDOWS\TEMP\IE1B36.tmp, marking for deletion on reboot.
03:14.861: INFO:    Released Internet Explorer Installer Mutex

Weird because I incorporated those files following this website: https://support.microsoft.com/en-us/kb/2847882

I took:

2729094
2731771
2533623
2670838
2786081
2834140
2639308
2888049
2882822

Could there be a problem with IEAK11? I installed the msi with command-line: msiexec /i "IE11-Setup-Full.msi" /q /norestart /l*v "C:\Windows\Temp\IE11_install.log"

• Edited by Michael140 Friday, May 22, 2015 7:19 AM
• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator 25 minutes ago

Ok, there seems to be a proxy problem because the process is launched as being SYSTEM user and therefor no proxy is set as in our corporate env. we use one.

I am not waiting or looking for a solution of IEAK11 anymore. I'll do it without the MS tool even if IE is from MS. I used the script of Williams D on this page -> http://windowsexplored.com/2014/12/08 and changed some parameters.

I let it go. This tool is not working under the SYSTEM account without setting up proxy settings. I found a good script which I slightly modified here http://windowsexplored.com/2014/12/08/

Had one with more logging but this does the job too.

• Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator 25 minutes ago

Hi Michael140,

I am glad the issue has been resolved by yourself and thanks for updating the case. It will be very useful for the person who will come across the similar issue in the future.

Best regards