Hello!

Whenever i delete a Deployment from a collection, it doesn't get deleted out of the clients Softwarecenter. The Application is still visible on the client and if I click the button to install it, I get an error telling me that the Softwarecenter can't update the needed Information.

i've already tried to reinstall the Client. This removes all old (deleted) deployments from the softwarecenter, but as soon as i deploy an aplication and then delete the deployment I get the same Error again.

Has anyone experienced something like this before?

Thanks in advance!

• Moved by Joyce Wang [MSFT]Microsoft employee Wednesday, July 25, 2012 5:34 PM (From:Configuration Manager 2012 - General)

Hi All,

I previously had an application deployed to a group of users in a collection which the vendor wanted removed.
I did the normal steps of:

• Delete the deployments
• Delete the application

A turn of events occurred where this application had to be redeployed to the same machines under a different name, this is where my problem has occurred.

In the software center - the newly deployed applications are there - as they should be. But also the old deployments are still showing up even though that application and deployment (under that application name) does not exist. Does anyone know how i can get rid of these?

I'm not sure if it is important but the files being used for the new application are exactly the same as the old application.

I've seen these links:

• http://social.technet.microsoft.com/Forums/en-US/7a50101a-328e-4905-92bc-8070b04a613c/old-application-deployment-to-user-still-visible-in-software-center (not an option to delete client)
• http://social.technet.microsoft.com/Forums/en-US/5e233760-5805-457b-8dbf-35e5d2ec7683/deleted-deployments-are-still-visible-in-softwarecenter (no solution)

So i know other people have ahd this problem but cannot find a sensible solution

Looking forward to your replies!

• Edited by mlg_24_05 Friday, July 26, 2013 10:48 AM
• Merged by Torsten [MVP]MVP, Moderator Friday, July 26, 2013 11:43 AM merged threads

Jason-

I am having the same issue. I uninstall the Application. Then I delete the deployment. Then I refresh all SCCM policies on client. The application still shows as Available Software and status Past Due- will be installed. When I hit Install I get the "Software Center cannot retrieve the information you requested" "The Item you requested from Software Center is no longer available. You can press F5 to refresh view" When I press F5 the App is still there, as available. It should be gone since I have deleted the Deployment, however, after 5 days it is still there....

I am wondering if this is a bug with uninstalling an App before deleting the deployment? Perhaps the deployment should be removed first and then uninstall?

• Edited by HW19 Monday, June 09, 2014 8:44 PM

I think I found the solution

You have to update your Distribution Points.  I ran into the same exact problem but then I remembered the Applications were still listed in my Distribution Points even though I deleted the actual Deployment.  Once I cleared them from the Distribution Points, my Clients removed the entries from "Available Software."

I believe this is tied to the "Content Validation" schedule which may automatically clean it up for you but manually removing the apps from Distribution Points definitely removed the listing from the Software Center.  Hope this helps someone.

• Proposed as answer by museroni 9 hours 1 minutes ago
• Unproposed as answer by museroni 8 hours 51 minutes ago
• Proposed as answer by museroni 8 hours 51 minutes ago

I think I found the solution

You have to update your Distribution Points.  I ran into the same exact problem but then I remembered the Applications were still listed in my Distribution Points even though I deleted the actual Deployment.  Once I cleared them from the Distribution Points, my Clients removed the entries from "Available Software."

I believe this is tied to the "Content Validation" schedule which may automatically clean it up for you but manually removing the apps from Distribution Points definitely removed the listing from the Software Center.  Hope this helps someone.

• Proposed as answer by museroni Tuesday, May 12, 2015 10:46 PM
• Unproposed as answer by museroni Tuesday, May 12, 2015 10:55 PM
• Proposed as answer by museroni Tuesday, May 12, 2015 10:55 PM

I think you're onto something. Particularly for SCCM 2012 R2 virtual machine testing clients running on a production network within a limited collection. Old policies, even for deleted or revisioned apps, keep showing even though the CAS has already been updated with Update Content and/or Redistribute directly from the application deployment type. This is with deleting prior revisions immediately after performing a update content action.

Leaning toward it being a refresh issue with the local distribution point caching the old policies and not picking up the new revisions. Found an excellent article regarding running Content Validation using smsdpusage.exe http://www.petervanderwoude.nl/post/tag/content-validation/

... smsdpmon, not smsdpusage, but I agress with William: that's an odd behavior.