Hi

We setup a new 2012 r2 essentials server the first week of January. All configuration completed successfully, the domain was live user accounts created and integrated to office 365, then at the end of Jan, the dashboard stop launching, It says the "you cannot open dashboard until windows server essentials configuration is complete" .    I have read the forums about running setupmon.exe from the server\bin directory however this file does not exist on the server.

I obviously don't want to remove the role and re add it as everything is configured and working, it is just annoying that we can not add a new user via dashboard etc.

Any ideas welcome.

Regards

Brendan

Under HKLM\Software\Microsoft\Windows Server\

What do you have under the 'Setup' key?

In Server Manager, is it saying there is additional configuration required?

Hi Robert

Thanks for you reply

Under HKLM\Software\windows Server\PAckage\IsEssentialsRoleInstalled (1)
Under HKLM\Software\windows Server\Setup  CleanUpStage  CleanUpFinished

In ServerManager Only Message I have is that automatic Refresh has Failed
DCOM got error "2147944122" from the computer xxx.local when attempting to activate the server:
{8BC3F05E-D86B-11D0-A075-00C04FB68820}

Regards

Brendan

Hi Robert

Sorry there is also an OEM key under Setup with nothing in it, just the default Key

Under HKLM\Software\windows Server\Setup\OEM\

Regards

Brendan

This is what i have under Setup.

Has anyone tried to remove the Essentials Role?

Hi Robert

Not that I am aware off,  Can the Role be removed and readded without effecting the current configuration to office 365?

Regards

Brendan

Hi Robert

I see from Powershell you could be correct, and also we launching dashboard from a pc it fails to connect.

and the connector fails to pick up an essentials server on the network.

Get-WssConfigurationStatus ShowProgress

               Status             ErrorCode Message                          Progress
               ------             --------- -------                          --------
      CleanUpFinished                     0 Essentials servic...                    0

The Following would suggest somebody tried to remove it?

Start-WssConfigurationService
Start-WssConfigurationService : You cannot configure Windows Server Essentials. 
Complete the clean up and role removal before you try to configure it again.
At line:1 char:1
+ Start-WssConfigurationService
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (:) [Start-WssConfigurationService],
    InvalidOperationException
    + FullyQualifiedErrorId : Generic,Microsoft.WindowsServerSolutions.Setup.Command
   s.InvokeEssentialsConfigureServiceCommand

Is it possible to reinstall without damaging the old setup.

I have to say, i dont know.

I will test it and let you know what i find out.

I ran the cleanup - then removed the role.

rebooted.

Added the role, and started the config. I hit an error because the certificate server is still installed. I stopped here.

So, i am going to say no you cannot repair this without messing up the integration between Essentials and Office 365.

That is not to say you cannot repair it, but you will have to redo the 365 integration.

Hi Robert

 

I uninstalled the Essentials role.  I backed up the CA and removed the role. Then I Reinstalled essentials role and re imported the CA from Backup. I then re connected to office 365 and linked the users back to the pre-existing accounts.. looks ok to me so far.

 

Thanks for your help.

 

Regards

Brendan

• Marked as answer by Andy QiMicrosoft contingent staff, Moderator Thursday, March 06, 2014 11:20 AM

Glad it is fixed!

Hi

We setup a new 2012 r2 essentials server the first week of January. All configuration completed successfully, the domain was live user accounts created and integrated to office 365, then at the end of Jan, the dashboard stop launching, It says the "you cannot open dashboard until windows server essentials configuration is complete" .    I have read the forums about running setupmon.exe from the server\bin directory however this file does not exist on the server.

I obviously don't want to remove the role and re add it as everything is configured and working, it is just annoying that we can not add a new user via dashboard etc.

Any ideas welcome.

Regards

Brendan

Have a similar situation in that one of the 2012R2 Essentials box we managed the Dashboard has disappeared, when I add in again the essentials role/feature I get a warning saying an error prevented the dashboard from opening and that the certificate exists. Is the answer here by any chance.

Regards

Mark

Hi Robert

 

I uninstalled the Essentials role.  I backed up the CA and removed the role. Then I Reinstalled essentials role and re imported the CA from Backup. I then re connected to office 365 and linked the users back to the pre-existing accounts.. looks ok to me so far.

 

Thanks for your help.

 

Regards

Brendan

I am having issues in removing CA role in that its saying I must uninstall web enrolment role services before uninstalling the CA? - Help.....

Hi Mark

I cant exactly remember the process, as its over a year ago, I guess if its asking to remove the web enrolment before the CA you will have but I cant remember if I was prompted for that,

Regards

brendan