Hello,

I'm managing a DPM 2012R2 UR5 (on 2012R2) server at work and I'm facing a problem right now.

The list of VM on Hyper-V can't be refreshed at all when creating or editing a protection group. When selecting a Hyper-V machine in the list, I don't have a refresh button (never had since install). I already added registry entries to get this button (CacheInquiryResults) and it's still not showing. The DPM and Hyper-V server were rebooted and no change.The fact is I can't add new VM to DPM protection group as they are not seen.

Any help is appreciated.

Thank you very much.

Hi,

From the DPM console can you select Management tab then About DPM as shown below and confirm the version displayed as noted in figure 2?

Figure 1:

Figure 2:

**************Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights."

• Edited by Dwayne Jackson IIMicrosoft employee 13 hours 2 minutes ago

Hi,

From the DPM console can you select Management tab then About DPM as shown below and confirm the version displayed as noted in figure 2?

Figure 1:

Figure 2:

**************Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights."

• Edited by Dwayne Jackson IIMicrosoft employee Wednesday, March 25, 2015 6:34 PM

Hi,

From the DPM console can you select Management tab then About DPM as shown below and confirm the version displayed as noted in figure 2?

Figure 1:

Figure 2:

**************Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights."

• Edited by Dwayne Jackson IIMicrosoft employee Wednesday, March 25, 2015 6:34 PM

Hi,

From the DPM console can you select Management tab then About DPM as shown below and confirm the version displayed as noted in figure 2?

Figure 1:

Figure 2:

**************Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights."

• Edited by Dwayne Jackson IIMicrosoft employee Wednesday, March 25, 2015 6:34 PM

Hi,

From the DPM console can you select Management tab then About DPM as shown below and confirm the version displayed as noted in figure 2?

Figure 1:

Figure 2:

**************Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights."

• Edited by Dwayne Jackson IIMicrosoft employee Wednesday, March 25, 2015 6:34 PM

Hi,

From the DPM console can you select Management tab then About DPM as shown below and confirm the version displayed as noted in figure 2?

Figure 1:

Figure 2:

**************Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights."

• Edited by Dwayne Jackson IIMicrosoft employee Wednesday, March 25, 2015 6:34 PM

Hello.

Version is 4.2.1297.0 (UR5 + Hotfix).

It' true. After install UR5 and hotfix refresh the button is missing (in some cases).

Same solution could be use Powershell

$Pg = Get-ProtectionGroup -DPMServerName "DPMServer"

$Pg
$Mpg = Get-ModifiableProtectionGroup $Pg[0]
$Ps = Get-ProductionServer -DPMServerName "DPMServer"

$Ps
$po=Get-DPMDatasource -ProductionServer $Ps[0] -Inquire

$po
Add-DPMChildDatasource -ProtectionGroup $Mpg -ChildDatasource $Po[0] 

Hello.

I tried your script to add a VM to protection group but the request to the server are not updated either so I can't add protection, datasources i want are not listed.

Thanks for the script though, it might come in handy some other time.

Just a wild idea, is it possible to clear cache manually ? Where is it located ? Files / Registry / SQL ?

DPM is a VM so i can snapshot it before trying things.

"You can created the key CacheInquiryResuts under HKLM\Software\Microsoft\Microsoft DPM\Configuration

After that I putted a DWORD aka REG_DWORD called InquiryResultsTimeoutInterval into it and changed the value to 1."         

And wait 1 hour                                                                                                                                      From Update Data source - Refreshing to clear cash is greyed out - DPM 2012 R2 UR5 (https://social.technet.microsoft.com/Forums/en-US/cb348256-7ed5-4d6b-a018-ea2a61d8fbad/update-data-source-refreshing-to-clear-cash-is-greyed-out-dpm-2012-r2-ur5?forum=dataprotectionmanager)

or use Auto Discovery

The reg key to enable cache is already in place. Auto Discovery did nothing over the weekend.

The reg key to enable cache is already in place. Auto Discovery did nothing over the weekend.

with number "1" ?

try use Powershell command

Update-DPMProtectionGroup

Yes with Number "1".Update-DPMProtectionGroup may not be what I need. Is there a command to force a refresh of datasources ?

Update-DPMProtectionGroup - refreshes the protection group configuration to update any changes to protected data sources.

I think that it's helped you.

Also try reopen console DPM and add Hyper-V VM after use script below.

$Pg = Get-ProtectionGroup -DPMServerName "DPMServer"

$Pg
$Mpg = Get-ModifiableProtectionGroup $Pg[0]
$Ps = Get-ProductionServer -DPMServerName "DPMServer"

$Ps
$po=Get-DPMDatasource -ProductionServer $Ps[0] -Inquire

$po
Add-DPMChildDatasource -ProtectionGroup $Mpg -ChildDatasource $Po[0] 

It helps for other DPM admins.

It helps but not in my case. DPM does not refresh protectable elements. I can't see what's really on Hyper-V servers protected by DPM Agent. VMs are not refreshed in the view list.

It helps but not in my case. DPM does not refresh protectable elements. I can't see what's really on Hyper-V servers protected by DPM Agent. VMs are not refreshed in the view list.

Hi everyone !

Fresh installed & fully updated DPM 2012 R2 with same problem here.

Can't update data source (grayed refresh button) when trying to add a vm to a protection group.

Rebooting server did not solve the problem.

Any help appreciated ?

It helps but not in my case. DPM does not refresh protectable elements. I can't see what's really on Hyper-V servers protected by DPM Agent. VMs are not refreshed in the view list.

Hi everyone !

Fresh installed & fully updated DPM 2012 R2 with same problem here.

Can't update data source (grayed refresh button) when trying to add a vm to a protection group.

Rebooting server did not solve the problem.

Any help appreciated ?

Try from SQL Server stale list of databases in DPM

"I was using  Refresh Button (Modify Protection Group) not on SQL Server (Instance) node, but on SQL Cluster node or in wrong order (Refresh after clicking on [-] sign in node tree). "

Hello

i have 2 DPM server on UR5

1 have " Button Refresh"

1 not work

Backup your server and path to UR 6
https://support.microsoft.com/fr-fr/kb/3030574

Issue 15

In some locales, the Refresh button and the surrounding text are not visible in the protection wizard.

It's ok for me after path, VM is present

• Proposed as answer by ChrisStyle 42 minutes ago

Hello

i have 2 DPM server on UR5

1 have " Button Refresh"

1 not work

Backup your server and path to UR 6
https://support.microsoft.com/fr-fr/kb/3030574

Issue 15

In some locales, the Refresh button and the surrounding text are not visible in the protection wizard.

It's ok for me after path, VM is present

• Proposed as answer by ChrisStyle Thursday, April 30, 2015 6:55 AM