I am experiencing the following error in Data Protection Manager and can't get it fixed or resolved:
"DPM encountered a critical error while performing an I/O operation on the tape File Server-00000004 (Barcode - ) in Drive IBM ULT3580-HH4 SCSI Sequential Device. (ID 30101 Details: The request could not be performed because of an I/O device error (0x8007045D))". Also at times only 0.13MB is written to the tape when the error occurs.
O/S: Windows 2012 R2 as a VM on VMware esxi 5.5
Data Protection Manager 2012 R2
Tape drive: IBM ULT3580-HH4 SCSI Sequential Device Firmware: A233 (As a standalone drive)
When I do diagnostics with ITDT (IBM Tape Diagnostic Tool) from the server, everything runs ok in the tool. No errors. Which then suggests that the problem is with DPM.
I have searched the net and tried many different things, i.e. registry editing, reinstalling driver. No luck.
Any suggestions will be greatly appreciated.
- Moved by Mike JacquetMicrosoft employee, Moderator Thursday, May 28, 2015 5:29 PM