Hi Guys,

I hope you can help

I've created several protection groups and need to add a couple more servers to each, but I'm having issues where the DPM console hangs. This is what I'm doing:

Under Protection:

• Right Click the Protection Group and select: Modify protection group...
• Under "Select Group Members" - expand the server and select it's volume or SQL DB, etc and click Next
• Under "Select Data Protection Method", I click Next
• Now the MMC stops working. There are no error messages, no unresponsive notifications, it just doesn't do anything.
• I can't click Back, Next, Cancel, Help or change any of the other options on this page.
• I left it once and went to bed, when I came back 12 hours later, nothing had changed.

I have to open task manager and force close the MMC and reopen but I'm unable to add any additional servers. I can create new Protection Groups but would rather avoid this.

For reference

• OS: Server 2012 R2 64bit
• DPM: 2012 R2 UR4
• The issue occurs using local console over RDP or via the client console on Windows 7
  
  

Does anyone have an idea how I can get around this issue?

Thanks

Ryan

• Edited by Ryan_Carter Friday, December 05, 2014 10:04 PM

In the end I had to contact MS Support - Removing (you can keep the replica's on disk) and recreating the Protection Groups fixed it.

Ryan

• Proposed as answer by Michael Seidl Monday, April 20, 2015 4:50 PM