I am trying to diagnose a problem with a DPM server that is consistently running wmiprvse process at between 78% and 93%. It is very difficult to troubleshoot since the performance of the server is now so poor that it is hard to do the diags, hence the query whilst I wait! Does DPM use the wmiprvse.exe process extensively?

Thanks

Mark

• Edited by Mark Salter Tuesday, January 06, 2015 8:51 AM

Hi,

Don't think it's DPM - you can stop all the DPM services and see what happens.  Viruses can sometimes cause that - please update your virus signatures and perform a scan.

Problem resolved by Microsoft (thanks team). We think it was caused by orphaned snapshot volumes from DPM being left in the registry and cleaning these up with a utility they provided "devnodecleanup.x64.exe" seems to have resolved matters, though it could also have been helped by removing and then reinstalling the SCOM agent in part.

• Marked as answer by Mark Salter Wednesday, January 28, 2015 11:17 AM

Is this utility available for download from them or did they have to send it to you directly? I am having the same issue but cannot find the utility.

Hi,

Yes, the DevnodeClean utility is available for download.

Microsoft DevNodeClean download.