DPM 2012 R2 - update roll up 2 failed with fatal error

i successfully updated DPM to rollup 1 , but when i try to install roll up 2 i get " Fatal Error" 

i tried reboot the server still same issue.

I ve pasted the log below , is anyone able to point me on the right path to get it updated successfully ? 




  • Edited by TNTXIII Wednesday, March 25, 2015 10:03 PM
March 25th, 2015 10:02pm

Hi,

Update Rollups for DPM 2012 R2 are cumulative, in other words, you only have to install the latest. So if your goal is to update to the latsest version of DPM (4.2.1297.0) you can go ahead and directly install Update Rollup 5 and the hotfix for it.

Update Rollup 5 for System Center 2012 R2 Data Protection Manager:
http://support.microsoft.com/en-us/kb/3021791/en-us

Hotfix for known issue with Update Rollup 5 for System Center 2012 R2 Data Protection Manager:
http://www.microsoft.com/en-us/download/details.aspx?id=45914

Kind Regards
Markus

  • Marked as answer by TNTXIII 16 hours 33 minutes ago
  • Unmarked as answer by TNTXIII 15 hours 25 minutes ago
  • Marked as answer by TNTXIII 15 hours 7 minutes ago
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March 26th, 2015 9:19am

Hey Markus 

ok so i go through the install of RU 5 , and it tells me it was succesful. I reboot the server, then i install the HOTFIX and get : 

DPM update installer has detected that following required prerequisites are missing. Install these and run DPM Update installer again. 

1.A required hotfix KB3021791 is missing. Install it from http://support.microsoft.com/kb/3021791 

so i tried again and install the RU 5, went through ok . and then same issue with the hotfix. 

if i go to ABOUT DPM , the version shows  R2 4.2.1297.0 , is there a way to confirm that RU5 is succesfully patched ? 

Also i keep getting MMC crashes when i go to reporting tab. i tried the workaround to backup SQL DPM database manually and run the script.  (https://social.technet.microsoft.com/Forums/en-US/6e8bbabc-089f-42f1-8af1-8715df4a33a8/problem-with-dpm-2012-r2-console-after-install-ru5?forum=dataprotectionmanager) 

restart and same issue MMC Crashes... so annoying 

March 26th, 2015 12:22pm

Hi,

Update Rollups for DPM 2012 R2 are cumulative, in other words, you only have to install the latest. So if your goal is to update to the latsest version of DPM (4.2.1297.0) you can go ahead and directly install Update Rollup 5 and the hotfix for it.

Update Rollup 5 for System Center 2012 R2 Data Protection Manager:
http://support.microsoft.com/en-us/kb/3021791/en-us

Hotfix for known issue with Update Rollup 5 for System Center 2012 R2 Data Protection Manager:
http://www.microsoft.com/en-us/download/details.aspx?id=45914

Kind Regards
Markus

  • Marked as answer by TNTXIII Thursday, March 26, 2015 3:06 PM
  • Unmarked as answer by TNTXIII Thursday, March 26, 2015 4:14 PM
  • Marked as answer by TNTXIII Thursday, March 26, 2015 4:32 PM
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March 26th, 2015 1:17pm

Same problem trying to install the hotfix. Find a solution?
April 7th, 2015 1:49pm

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