DPM 2012 R2

Hi,

we are facing problem with DPM 2012 SQL self service recovery tool.

After connecting to DPM server when trying to create New Recovery job it give following error

"Make sure that the DPM Server is online and that the required firewall exceptions for port 6075 have been configured on it. If the issue persists, contact your DPM administrator (ID: 33106)"

It generate following  error logs under user profile under "EURClient0Curr"

1744 165C 08/05 10:12:16.710 63 RefreshTimer.cs(59)   NORMAL Sql EUR Client registry key not found. Using default values for refresh interval
1744 0B4C 08/05 10:12:19.285 63 ConnectDpmServerDialog.cs(96)   NORMAL Attempting connection to DPM Server xxxxxxxxx
1744 165C 08/05 10:12:19.394 63 ConnectDpmServerDialog.cs(156)   NORMAL Successfully connected to DPM Server xxxxxxxxx
1744 0B4C 08/05 10:12:19.472 63 MainConsole.cs(132)   NORMAL Attempting to get DPMServer properties
1744 0B4C 08/05 10:12:23.117 63 SpecifyDatasourcePage.cs(119)   NORMAL Retrieving the list of datasources for current user on DPM Server xxxxxxxxx
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(110)   WARNING GetDatasources for DPM Server xxxxxx failed with Exception of type System.ServiceModel.CommunicationException
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING Exception Message = The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '00:05:00'.
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING Exception Stack =
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING Server stack trace:
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.StreamConnection.Read(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.SessionConnectionReader.Receive(TimeSpan timeout)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.SynchronizedMessageSource.Receive(TimeSpan timeout)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.TransportDuplexSessionChannel.Receive(TimeSpan timeout)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceive(TimeSpan timeout, Message& message)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING Exception rethrown at [0]:
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at IDPMAMService.GetDatasources()
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at Microsoft.Internal.EnterpriseStorage.Dls.ClientUI.SpecifyDatasourcePage.GetDatasources(Object obj)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING InnerException = System.IO.IOException: The read operation failed, see inner exception. ---> System.ServiceModel.CommunicationException: The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '00:05:00'. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.SocketConnection.ReadCore(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout, Boolean closing)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    --- End of inner exception stack trace ---
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.SocketConnection.ReadCore(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout, Boolean closing)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.SocketConnection.Read(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.ConnectionStream.Read(Byte[] buffer, Int32 offset, Int32 count)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.Net.Security.NegotiateStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.Net.Security.NegotiateStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.Net.Security.NegotiateStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    --- End of inner exception stack trace ---
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.Net.Security.NegotiateStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.Net.Security.NegotiateStream.Read(Byte[] buffer, Int32 offset, Int32 count)
1744 165C 08/05 10:12:23.180 63 ProxyUtils.cs(114)   WARNING    at System.ServiceModel.Channels.StreamConnection.Read(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout)
1744 165C 08/05 10:12:23.211 35 ErrorDialog.cs(133)   WARNING Error Dialog.Show: Code: 33106, DetailedErrorCode: , DetailedErrorSource: None
1744 165C 08/05 10:12:23.211 35 ErrorDialog.cs(133)   WARNING Problem: Cannot connect to the DPM Server nkddpm01.
1744 165C 08/05 10:12:23.211 35 ErrorDialog.cs(133)   WARNING Make sure that the DPM Server is online and that the required firewall exceptions for port 6075 have been configured on it. If the issue persists, contact your DPM administrator.
1744 165C 08/05 10:12:23.211 35 ErrorDialog.cs(133)   WARNING Action: None
1744 165C 08/05 10:18:36.367 63 SettingsController.cs(266)   NORMAL Storing settings file in [C:\Users\xxxxxxxxx\AppData\Roaming\Microsoft\Microsoft System Center 2012 R2 Data Protection Manager]
1744 165C 08/05 10:18:36.383 63 ClientUI.cs(46)   ACTIVITY Stopping error logging for EUR Console
1744 165C 08/05 10:18:36.383 63 ClientUI.cs(49)   ACTIVITY Exiting End User Console for Microsoft System Center Data Protection Manager

-----------------------------------------------------------------------------------------------------------------

Murtaza




  • Edited by MurtazaS Thursday, August 06, 2015 11:39 AM
August 6th, 2015 7:06am

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September 10th, 2015 4:26pm

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