I have a problem with 2 particular protection groups that will not allow me to perform a backup to tape on them. When I try to, the MMC crashes with the following error logged in the application event log:
The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
An unexpected error caused a failure for process 'mmc'. Restart the DPM process 'mmc'.
Problem Details:
<FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>9/2/2012 3:46:36 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>ArgumentOutOfRangeException</ExceptionType><ExceptionMessage>Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index</ExceptionMessage><ExceptionDetails>System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.ThrowHelper.ThrowArgumentOutOfRangeException()
at System.Collections.Generic.List`1.get_Item(Int32 index)
at Microsoft.Internal.EnterpriseStorage.Dls.UI.CreateRecoveryPointDialog.InitializeForTapeRecoveryPoint()
at System.Windows.Forms.ComboBox.OnSelectedIndexChanged(EventArgs e)
at System.Windows.Forms.ComboBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)</ExceptionDetails></FatalServiceError>
the message resource is present but the message is not found in the string/message table
As this appears to be a problem with just these protection groups (I am able to take tape backups of others without a problem) I decided I would try to remove the group, retain the data and re-create it. When I right click on the group and attempt to stop protection of the group or modify the protection group, the MMC crashes with the same error above.
One protection group is backing up and Exchange 2010 Archive Database, the other, Lync 2010 SQL Databases (and covers 2 different servers).
Does anybody have any suggestions on how I can get these protection groups behaving as they should and working again?
DPM is 2012 RTM running on a Windows Server 2008 R2 SP1 Enterprise physical server. The servers being protected are running Windows Server 2008 R2 SP1 Standard, the Exchange one is virtual (running on Hyper-V), Lync, one physical, one virtual (also running on Hyper-V).- Edited by adamf83 Sunday, September 02, 2012 3:54 PM Added additional details