DPM2012 SP1 - Error - Maximum number for clusters supported by file system (0x80042928)

I have a replica volume that is 16,000GB.  I attempted to "modify disk allocation" and increase the size to 17,000GB.  I get the following error when trying to do this.  After I have done this, the status of this protection group shows "Replica creation scheduled". I believe I'm getting this error message because the volume was formatted with the default NTFS cluster size of 4KB, which limits the volume to 16,384GB (or 16TB).  I have two questions

1. How do I increase the replica volume size?

2. Why did DPM schedule a replica creation? (if I look at the scheduled jobs in the monitoring section, I only see sychronization and recovery point jobs.  No "replica creation" job)

ERROR:

Modify protection group: PROTECTION GROUP NAME failed:

Error 380: The operation failed due to a virtual disk service error

Error details: VdsError:The volume cannot be extended because the number of clusters will

exceed the maximum number of clusters supported by the file system

Recommended action: Retry the operation

Modifying disk allocation for E: N failed:

Error 380: The operation failed due to a virtual disk service error

Error details: VdsError:The volume cannot be extended because the number of clusters will

exceed the maximum number of clusters supported by the file system

Recommended action: Retry the operation 


  • Edited by Caleb44 Friday, November 21, 2014 6:32 PM
November 21st, 2014 9:32pm

Hi,


  You have a choice to use one of the below options.

  Option 1)  Migrate the effected datasource using MigrateDatasourceDataFromDPM.ps1 to a Custom Replica Volume that was pre-formatted using a larger cluster size and large enough to protect the whole volume.

  Example using 8K cluster_size.
      format d: /fs:ntfs /a:8192    (Where D: is the custom volume drive letter)

  Using MigrateDatasourceDataFromDPM
  http://technet.microsoft.com/en-us/library/dd282970.aspx

 

Option 2) Remove the effected volume from protection, and DELETE the replica.  This will delete ALL recovery points.  Now re-protect the volume but format the REPLICA volume using a larger cluster size and extend it before allowing initial replica to occur. 

NOTE: To do this, You would need to choose to protect only a single folder on the effected volume - then hit the CALCULATE button when it creates the replica volume. That will reduce the replica volume requirement to be just a few GB.  Then chose the option to do the initial replica manually.  Now reformat the replica volume using a larger cluster size, then extend the volume to be the >16TB size that you anticipate the protected volume to be eventually.  Now perform the initial replica by running a Consistency Check (CC), once complete, modify the PG and add the whole volume back into protection and DPM will then protect the entire volume.

Example using 8K cluster_size.
    format d: /fs:ntfs /a:8192   (Where D: is the drive letter assigned to the Replica volume)

Option-4) Remove the server from protection, but maintain the replica.  That allows restores to be done if necessary.  Stand up a NEW DPM Server and re-protect the volumes but format the REPLICA volume using larger cluster size and extend it before allowing initial replica to occur. 

NOTE: To do this, You would need to choose to protect only a single folder on the effected volume - then hit the CALCULATE button when it creates the replica volume. That will reduce the replica volume requirement to be just a few GB.  Then chose the option to do the initial replica manually.  Now reformat the new replica volume using a larger cluster size, then extend the volume to be the >16TB size that you anticipate the protected volume to be eventually.  Now perform the initial replica by running a Consistency Check (CC), once complete, modify the PG and add the whole volume back into protection and DPM will then protect the entire volume.

Example using 8K cluster_size.
    format d: /fs:ntfs /a:8192  (Where D: is the drive letter assigned to the new Replica volume)

Free Windows Admin Tool Kit Click here and download it now
November 22nd, 2014 6:02am

Great info, thank you.  I won't need to perform this right away and the protection group still shows "Replica Creation Scheduled" as it's status and has the white circle with an "i".
December 3rd, 2014 1:23am

The protection group still shows "Replica Creation Scheduled" as it's status and has the white circle with an "i".  What should I do about this?
Free Windows Admin Tool Kit Click here and download it now
January 14th, 2015 4:05am

Hi,

Did you run the manual consistency check (CC) yet ?

January 14th, 2015 7:16am

I haven't, I'll do that, thanks.  
Free Windows Admin Tool Kit Click here and download it now
January 15th, 2015 3:11am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics