DPM2012R2CU5 does not detect new Exchange Databases

Hello,

I have a problem with DPM2012 R2 CU5 running on Windows Server 2012 R2. We recently deployed a new Exchange Server 2013 CU8 on Windows Server 2012 R2.

After deploying the agent, DPM recognized the the first database we created and by now the initial backup has been performed.

However we added two more databases afterwards but DPM does neither find the new databases when we try to add them to the protection group nor does it recognize the volumes they are on.

The new "Refresh" button in the Wizard is greyed out.

Any help would be appreciated.

Regards

Sascha

April 20th, 2015 3:11pm

I'm having the Same Issue. 
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April 20th, 2015 5:23pm

Hi,

Once you expand a server, the refresh button will be grayed out. 

The behaviour (during modifying a PG) is that if a server has some datasources already protected, then the button greys out. To refresh such a server, you can either uncheck its datasources, refresh and check again or do it the first time before expanding it.

April 20th, 2015 6:27pm

Hi,

Once you expand a server, the refresh button will be grayed out. 

The behavior (during modifying a PG) is that if a server has some data sources already protected, then the refresh button is greyed out. To refresh such a server, you can either:

  1. Uncheck its data sources, highlight the server, the refresh button will now be active, press refresh and re-check the data sources again.
  2. Refresh the server the first time before expanding it.

I will have the above steps added to the below BLOG.

Considerations when applying Update Rollup 5 for System Center 2012 R2 Data Protection Manager

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April 20th, 2015 10:26pm

Thank you!  I was able to get it to refresh by clicking on protection then clicking new, then selecting my exchange server and the refresh button was no longer greyed out.  Did the refresh and can now see the new exchange database.

April 21st, 2015 9:31am

Thank you, that worked.
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April 21st, 2015 11:12am

Thanks! This really helped me out!
April 23rd, 2015 11:00am

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