DCOM was unable to communicate with the computer SQL9 using any of the configured protocols; requested by PID    46a8 (C:\Windows\system32\ServerManager .exe).

We are running a Windows Server 2012 cluster and I see the following error in the System folder of Event Viewer.

"DCOM was unable to communicate with the computer SQL9 using any of the configured protocols; requested by PID     46a8 (C:\Windows\system32\ServerManager.exe)."

SQL9 was in the cluster at one point, but it had hardware issues so it was removed from the cluster in the cluster admin.  Because it had bad hardware, SQL9 was taken off the network and salvaged for parts.  

I have searched the registry for any reference to SQL9 and did not find anything.  I have searched the C: drive of all servers in the cluster and not found anything.

I would like to eliminate this error, does anyone know how to?

May 2nd, 2013 3:37pm

Hi,

The reason why DCOM 10009 is logged is that: local RPCSS service cant reach the remote RPCSS service of remote target server. There are many possibilities which can cause this issue.

  • The remote target server happens to be offline for a short time, for example, just for maintenance.
  • Both servers are online. However, there RPC communication issue exists between these two servers, for example:  server name resolution failure, port resources for RPC communication exhaustion, firewall configuration.
  • Even though the TCP connection to remote server has no any problem, but if the communication of RPC authentication gets problem, we may get the error status code like 0x80070721 which means A security package specific error occurred during the communication of RPC authentication, DCOM 10009 will also be logged on the client side.
  • The target DCOM |COM+ service failed to be activated due to permission issue. Under this kind of situation, DCOM 10027 will be logged on the server side at the same time.

Of course, its caused by reason 1 in your scenario. You can ignore the event ID. If you want to prevent the event ID error messages from being logged in the system log, you can refer to this article to configure that. But Im not sure which service you should to configure, you may explorer each service in DCOM Config and find the one related to SQL9.

Event ID error messages 10016 and 10017 are logged in the System log after you install Windows SharePoint Services 3.0
http://support.microsoft.com/kb/920783

For more information please refer to following MS articles:

Event ID 10009 COM Remote Service Availability
http://technet.microsoft.com/en-us/library/cc774368(v=WS.10).aspx
Windows SBS 2008 Known Post Installation Event Errors
http://support.microsoft.com/kb/957713
Free Windows Admin Tool Kit Click here and download it now
May 3rd, 2013 7:57am

I experienced the same problem after removing a node (Node3) from my failover cluster. I tried different ways to resolve this issue but no luck. At the end, the error message itself provided me the hint: "DCOM was unable to communicate with the computer Node3 using any of the configured protocols; request by PID ???? (c:\Windows\System32\ServerManager.exe)" I thought this must be related to servermanager.exe.

Launching Windows Manager (type servermanager.exe at prompt), and opening All Servers, I noticed Node3 was still listed there. Right-click it and select Remove Server. After removing it from Server Manager, this error (Event ID 10028) no longer occurs.

Node3 was automatically added to All Servers in Server Manager at all other cluster nodes in Windows Server 2012 when Node3 joined the cluster. After removing Node3 from the cluster, the Server Manager at other cluster nodes still continue monitoring Node3. When Node 3 was turned off (as Lawrence mentioned above), Server Manager will report Event ID 10028 at all other cluster nodes.

May 22nd, 2013 4:11pm

Thank you GongW:

I did find the answer, when I remote desktop to one of the servers in the cluster and open "Server manager" and see that "Server manager" has a red item refering to the server that was retired and off the network in a planned fashion.  I removed it from "Server manager" and the event logs stopped filling up with errors.  The sad news is I have to do it on each server that was aware of SQL9.  Without your comment GongW, I am not sure I would have looked at it this way.  Thanks again.

Free Windows Admin Tool Kit Click here and download it now
May 22nd, 2013 8:32pm

Hi GongW,

I did find the answer too.

Thanks for your comment , GongW.

Thanks a lot.

July 29th, 2015 3:29am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics