Custom Item updating throws Unable to Communicate with the server Error.

Hi Team,

   I am trying to Implement Form based authentication in SharePoint 2013. When trying to update membership list (A Custom List) item it throws "Unable to Communicate with the Server" error. As shown in below image.



Please let  me know how to resolve this issue.

Thanks in advance.

June 26th, 2013 10:38am

Hi Murali,

I am trying to involve someone familiar with this topic to further look at this issue.

Meanwhile please check if there are some more related ULS log message in 15 hive.

Thanks

Free Windows Admin Tool Kit Click here and download it now
July 2nd, 2013 10:41am

By just looking at the screenshot, no one will be able to tell why you are "Unable to communicate with the server". It requires diagnosis of ULS trace information and possibly (also) a network trace. I would recommend you to open a support case with the Microsoft SharePoint Support team. An engineer would then be assigned to scope the issue, collect relevant information, and assist with active troubleshooting.
July 3rd, 2013 11:10am

Hi Murali,

I'm having a similiar problem with one of my customers. We haven't been able to resolve it but we have found a way around it, I'd like to do more testing but my customer justs wants to get on with it now that we have a workaround. Logging a call with Microsoft can be expensive, most businesses have a finite amount of support hours so you really have to do your homework before you starting chewing those hours up.

Problem Description:

Customer created a custom list with two calculated columns and various choice, string and multi-string columns. Customer was attempting to copy and paste 128 rows of data into each column from a spreadsheet. The first (title) column successfully pasted 128 values.

Subsequent columns would paste the values but not allow the values to be committed as every row displayed the "Unable to Communicate with the Server" message, preventing the list from being saved.

Workaround:

The problem appears to be related to the number of items the customer is trying to paste during each operation and the relationship this has with the calculated columns. We found that when we pasted 70 or less items in one operation we did not receive the error. I attempted pasting 128 rows of data into a seperate list with the same columns excluding the calculated columns, and was successfully able to paste all 128 rows.

For the problem list I suggested to the customer to copy the formula's from the calculated columns, delete these columns and then trying pasting again, he didn't like the idea as he's happy to paste in 50% chunks. Based on the fact I was able to paste without any problems on a list without calculated columns I would suggest it's related.

So my questions for you are:

  1. Are you trying to paste/add multiple values at once?
  2. Do you have any special column types, i.e. calculated or lookup columns?
  3. What columns do you have in your list?
  4. Have you tried adding the entries in using form entry instead of grid entry?

Unforunately I don't know how generic this error message is, there is absolutely nothing in my ULS logs or event viewer. If this error is specific to submitting data to a list in grid view it would make it easier to diagnose, but if the error is generic in nature your problem could be as obscure as the FBA configuration.

I hope this information helps you, I will try and do some more testing.




Free Windows Admin Tool Kit Click here and download it now
August 1st, 2013 12:41pm

Hi Murali,

I am trying to involve someone familiar with this topic to further look at this issue.

Meanwhile please check if there are some more related ULS log message in 15 hive.

August 1st, 2013 12:42pm

Being +2 months I guess there is no fix for this.  I wonder (HOPE) that it might be in the October 2013 CU but I am BY NO MEANS holding my breath!  For me, when you release a product and you don't do testing like this, it is STILL in BETA and or when you want people (BUSINESS) to use it, it BETTER WORK!  To call it "QUICK" and have it be abhorently SLOW or not work AT ALL, is a HUGE Failure!  I know as a manager, I'd put my focus on this! 

Sadly I have found a LOT of problems with Microsoft's SharePoint 2013 product and it is frustrating.  You say you have a lot of good stuff but it is annoying to have them NOT work.

Free Windows Admin Tool Kit Click here and download it now
October 24th, 2013 4:49pm

Did any one find an answer to this one?

I have a similar problem with a vanilla Project Timeline and the tasks behind it.  When I go to edit one of the tasks it returns the Unable to Communicate with the Server error.  The environment I'm building is meant to be a showcase of what SharePoint 2013 can do, so far (even following the authorised texts) it's turning into a "what SharePoint 2013 cannot do" showcase.

Thanks

February 17th, 2014 11:45am

I found that if I "tried again" somehow I was able to get the server to "SLOWLY" add the items.  OK for me, as I was tolerating it, but it will NOT be acceptable for management / executives / others who use the system if I say to them "pet it and make it feel good".  The functionality should be increased and added to the product, not cause more headaches and problems like this.  You should be able to add items to the system by dragging them down, as you did with Datasheet View.  If you wanted to have Value 100 listed on 25 items, you can drag it down and "bam" it was done!  I should NOT have to fight with this and have to coddle it to get it to work!
Free Windows Admin Tool Kit Click here and download it now
February 17th, 2014 1:43pm

The problem I'm experiencing appears to be related to IE11, as opening the same page via IE8 all works as expected

Although incompatibility awaiting a fix in the next IE Service Pack - I suspect.

 


  • Edited by DiaGeordie Monday, February 17, 2014 2:02 PM
February 17th, 2014 2:01pm

Does running in compatiblity mode help on IE 11?

We are on IE 9 and some people are on IE 8, not sure if company will go to IE 10 any time soon.  For me, expecting IE 11 is like wanting a pay raise! :)

Free Windows Admin Tool Kit Click here and download it now
February 17th, 2014 2:46pm

I have the same problem for just 100 item list in IE and firefox.
February 27th, 2015 4:16pm

To some extent i do agree
Free Windows Admin Tool Kit Click here and download it now
June 2nd, 2015 3:20am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics