Computer is already enrolled

Is this a joke? If my PC was enrolled where is it? And where are the prompts to follow? How do I get rid of Intune again?

All this is a great waste of time and really annoying.....does MS ever get anythign 100% right?

October 6th, 2012 7:15am

No, nothing is ever 100% right, and nothing ever will be. Nobody is perfect... To answer your question, if you find your computer in the admin console, right click on it and select retire.

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October 8th, 2012 3:47pm

Hi Alex,

If you could explain your issue further we'd be happy to assist you.  Please open a support request, our support team is available 24/7 to assist you with any issues you're encountering.


Jon L. - MSFT

October 8th, 2012 7:02pm

HI Ryan and Jon,

thanks for your replies. I found the answer. I know it sounds negative but there are so many issues at the moment it is not funny anymore.

Anyway, thanks again for your efforts. Problem solved (1 in many :))

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October 9th, 2012 1:14am

Hi Alex,

I am facing the same problem, I have a device the simply does not show up on the Intune console but every time I try to install it - it says that it is already installed??? !!! and I am not able to retire it or able to enroll it again. how did you solve this ?

you have not mentioned how you solved this issue



June 28th, 2013 4:30pm

Hi all,

If you are having issues retiring a device or removing agents from a machine please log a support case.  Our team should be able to help you resolve the issue.

On the box itself you can also perform the following command, and if everything is working correctly the agents should be uninstalled in few minutes.

To remove the client software by using the Windows Intune command line tool

  1. Open a command prompt in administrator mode.

  2. Navigate to %programfiles%\Microsoft\OnlineManagement\Common

  3. Run the following command - ProvisioningUtil.exe /UninstallAgents /WindowsIntune


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June 29th, 2013 2:18am

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