Clients upgraded with CU3 still shown with lower version from SCCM console
Hello,
A couple of months ago, I upgraded all my clients with CU3.
As I still have about 2% of clients not shown as upgraded to CU3 when I look in the console, I started to investigate on client side. It appears those clients properly got the upgrade. From control panel, I can see the CU3 version is displayed.
Any idea why the version is not correctly reported from the console ?
Regards.
February 13th, 2015 6:42am
The client should provide that information after a heartbeat discovery. Could it be that those clients missed a few heartbeats? If so, trigger them and the information should update.
February 13th, 2015 10:21am
This is one of the reasons I recommend setting heartbeat discovery to every day.
February 13th, 2015 6:19pm
I tought about that first of all but I already have heartbeat discovery configured for daily execution.
Even if a few ones would have been missed, the new version should have already been reported back in the console.
Also All clients with wrong client version have a DDR with less than 1 day reported in the console.
February 15th, 2015 11:36am
Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?
June 13th, 2015 3:30pm
Since no one has answer this post, I recommend opening
a support case with Microsoft Customer Support Services (CSS) as they can work with you to solve this problem.
August 22nd, 2015 11:29am