Clients upgraded with CU3 still shown with lower version from SCCM console

Hello,

A couple of months ago, I upgraded all my clients with CU3. 

As I still have about 2% of clients not shown as upgraded to CU3 when I look in the console, I started to investigate on client side. It appears those clients properly got the upgrade. From control panel, I can see the CU3 version is displayed.

Any idea why the version is not correctly reported from the console ?

Regards.

February 13th, 2015 6:42am

The client should provide that information after a heartbeat discovery. Could it be that those clients missed a few heartbeats? If so, trigger them and the information should update.
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February 13th, 2015 10:21am

This is one of the reasons I recommend setting heartbeat discovery to every day.
February 13th, 2015 6:19pm

I tought about that first of all but I already have heartbeat discovery configured for daily execution.

Even if a few ones would have been missed, the new version should have already been reported back in the console.

Also All clients with wrong client version have a DDR with less than 1 day reported in the console.

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February 15th, 2015 11:36am

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

June 13th, 2015 3:30pm

Since no one has answer this post, I recommend opening  a support case with Microsoft Customer Support Services (CSS) as they can work with you to solve this problem.

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August 22nd, 2015 11:29am

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