Clients stop reporting
I have had this happen twice now. The clients will all be working just fine and after 3-5 months they just stop reporting and go to Client = No and Approved = NA. Any quick suggestions? Maybe I have some kind of cleanup task set to the wrong timer or something? Any help would be greatly appreciated. Thanks!
July 22nd, 2010 5:57pm

How many clients are we talking here? If it's all of them then there is probably a pretty serious problem. But if it's just a handful, chances are you're seeing client or WMI corruption. This is a fact of life for an SCCM admin and you just have to deal with repairing those clients as part of routine maintenance. Repairing the client is usually as simple as either reinstalling it, or uninstalling and reinstalling it. If there's WMI corruption (which is highly likely if a reinstall doesn't fix the issue) then check out this site: http://windowsxp.mvps.org/repairwmi.htmScott Gill SCCM Consultant
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July 22nd, 2010 6:22pm

The timeframe you suggest (3 months) does correspond to the default 90 day tasks. Do you have Heartbeat Discovery turned off?
July 25th, 2010 5:59pm

It's in 'site settings' -> 'Discovery Methods' Regards Claus
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July 26th, 2010 10:08am

Hi, Please make sure SMS Agent HOST service is started, then trigger a data discovery cycle in the configmgr control panelapplet from the client. About 5 minutes later, update your collection membership and refresh it. See whether this forces the client to show up. If it didn't help, You can check the client log files in windows\system32\ccm\logs, especially locationservice.log and clientlocation.log. Check if the client can find MP successfully.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
July 26th, 2010 11:51am

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