Clients Installed on client devices but the CM2012R2 server says no client (Network Steve Forum)

Clients Installed on client devices but the CM2012R2 server says no client

I'm working with the evaluation version of Configuration Manager 2012R2. I've gotten through to the point where I install the clients, which I have set up to push install. When I check each computer's task manager, I see that ccmsetup.exe is indeed running. However, the Configuration Management Console shows No Client for every device on our network. I'm working with about 80 devices in total all through one Active Directory site (the sole Active Directory for our network). I haven't been able to find much help on this yet and was wondering if anyone could offer any possible solutions?

April 28th, 2015 3:48pm

The ccmsetup.exe is the installer that's installing the client. For more information about the client installation (status) check the ccmsetup folder in C:\Windows.

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April 28th, 2015 3:54pm

Okay, here's the last bit of the ccmsetup.log file that I have

<![LOG[Sending message header '<Msg SchemaVersion="1.1"><ID>{3C1F6F71-045A-4D2F-A255-BE299C9DF492}</ID><SourceHost>PAUL</SourceHost><TargetAddress>mp:[http]MP_LocationManager</TargetAddress><ReplyTo>direct:PAUL:LS_ReplyLocations</ReplyTo><Priority>3</Priority><Timeout>600</Timeout><ReqVersion>5931</ReqVersion><TargetHost>https://ourserver.ourcompany.com</TargetHost><TargetEndpoint>MP_LocationManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2015-04-30T16:29:44Z</SentTime><Body Type="ByteRange" Offset="0" Length="1074"/><Hooks><Hook3 Name="zlib-compress"/></Hooks><Payload Type="inline"/></Msg>']LOG]!><time="12:29:44.027+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="10608" file="siteinfo.cpp:177">
<![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="12:29:44.027+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="10608" file="ccmutillib.cpp:5479">
<![LOG[Client is not allowed to use PKI issued certificate thus it can not talk to HTTPS server.]LOG]!><time="12:29:44.027+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="10608" file="httphelper.cpp:800">
<![LOG[GetHttpRequestObjects failed for verb: 'CCM_POST', url: 'https://ourserver.ourcompany.com/ccm_system/request']LOG]!><time="12:29:44.027+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="10608" file="httphelper.cpp:947">
<![LOG[GetDPLocations failed with error 0x80004005]LOG]!><time="12:29:44.027+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="10608" file="siteinfo.cpp:532">
<![LOG[Failed to get DP locations as the expected version from MP 'https://ourserver.ourcompany.com'. Error 0x80004005]LOG]!><time="12:29:44.027+240" date="04-30-2015" component="ccmsetup" context="" type="2" thread="10608" file="ccmsetup.cpp:11261">
<![LOG[Sending Fallback Status Point message to 'ourserver.ourcompany.com', STATEID='101'.]LOG]!><time="12:29:44.027+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="10608" file="ccmsetup.cpp:9756">
<![LOG[Failed to get client version for sending messages to FSP. Error 0x8004100e]LOG]!><time="12:29:44.027+240" date="04-30-2015" component="ccmsetup" context="" type="2" thread="10608" file="ccmsetup.cpp:9838">
<![LOG[Params to send FSP message '5.0.7958.1000 Deployment ']LOG]!><time="12:29:44.027+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="10608" file="ccmsetup.cpp:9887">
<![LOG[State message with TopicType 800 and TopicId {C11F7957-5B58-4671-A51C-EF0E2AC7AA78} has been sent to the FSP]LOG]!><time="12:29:44.042+240" date="04-30-2015" component="FSPStateMessage" context="" type="1" thread="10608" file="fsputillib.cpp:752">
<![LOG[Next retry in 10 minute(s)...]LOG]!><time="12:29:44.042+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="10608" file="ccmsetup.cpp:8835">

Looked around online but came up with a number of wildly different solutions. Does anything jump out to you about this?

April 30th, 2015 12:41pm

"Client is not allowed to use PKI issued certificate thus it can not talk to HTTPS server"

Did you perform a default (next...next...next) install of ConfigMgr? If so, you've configured the site to use only HTTPS client communication which requires PKI issued certificates on all clients and client facing site systems.

You can disable this by going into the site properties on the client communication tab and selecting use HTTPS or HTTP and also going to the MP and DP configured during installation and chaning them to HTTP.

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April 30th, 2015 12:59pm

Hi Jason,

Thanks for the help! I'm working with a standalone primary server (small environment - 80 or so devices). I had "use HTTPS or HTTP" turned on in the site properties, but I did still have HTTPS selected in the Distribution Point properties. I changed the setting to HTTP and tried running the ccmsetup.exe file again on my client.

Here's the new end-of-the-log info I get:

']LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="9108" file="siteinfo.cpp:96">
<![LOG[Sending message header '<Msg SchemaVersion="1.1"><ID>{E8929CF5-A245-4ADA-AB26-B9FCC5909CFD}</ID><SourceHost>PAUL</SourceHost><TargetAddress>mp:[http]MP_LocationManager</TargetAddress><ReplyTo>direct:PAUL:LS_ReplyLocations</ReplyTo><Priority>3</Priority><Timeout>600</Timeout><ReqVersion>5931</ReqVersion><TargetHost>https://myserver.mycompany.com</TargetHost><TargetEndpoint>MP_LocationManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2015-04-30T17:20:52Z</SentTime><Body Type="ByteRange" Offset="0" Length="1074"/><Hooks><Hook3 Name="zlib-compress"/></Hooks><Payload Type="inline"/></Msg>']LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="9108" file="siteinfo.cpp:177">
<![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="9108" file="ccmutillib.cpp:5479">
<![LOG[CCM_POST 'https://myserver.mycompany.com/ccm_system/request']LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="9108" file="httphelper.cpp:807">
<![LOG[Begin searching client certificates based on Certificate Issuers]LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="9108" file="ccmcert.cpp:4393">
<![LOG[Completed searching client certificates based on Certificate Issuers]LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="9108" file="ccmcert.cpp:4550">
<![LOG[Begin to select client certificate]LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="9108" file="ccmcert.cpp:4706">
<![LOG[The 'Certificate Selection Criteria' was not specified, counting number of certificates present in 'MY' store of 'Local Computer'.]LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="9108" file="ccmcert.cpp:4742">
<![LOG[1 certificate(s) found in the 'MY' certificate store.]LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="9108" file="ccmcert.cpp:4770">
<![LOG[Only one certificate present in the certificate store.]LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="9108" file="ccmcert.cpp:4774">
<![LOG[Begin validation of Certificate [Thumbprint 7B896D123B31AD9AB8F7AF29B8FD0D4768D437D9] issued to 'Paul.mycompany.com']LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="9108" file="ccmcert.cpp:1662">
<![LOG[The Certificate [Thumbprint 7B896D123B31AD9AB8F7AF29B8FD0D4768D437D9] issued to 'Paul.mycompany.com' has 'Client Authentication' capability.]LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="9108" file="ccmcert.cpp:582">
<![LOG[Completed validation of Certificate [Thumbprint 7B896D123B31AD9AB8F7AF29B8FD0D4768D437D9] issued to 'Paul.mycompany.com']LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="9108" file="ccmcert.cpp:1803">
<![LOG[>>> Client selected the PKI Certificate [Thumbprint 7B896D123B31AD9AB8F7AF29B8FD0D4768D437D9] issued to 'Paul.mycompany.com']LOG]!><time="13:20:52.293+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="9108" file="ccmcert.cpp:4850">
<![LOG[[CCMSETUP] AsyncCallback(): -----------------------------------------------------------------]LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="9108" file="httphelper.cpp:698">
<![LOG[[CCMSETUP] AsyncCallback(): WINHTTP_CALLBACK_STATUS_SECURE_FAILURE Encountered]LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="9108" file="httphelper.cpp:699">
<![LOG[[CCMSETUP]                : dwStatusInformationLength is 4
]LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="9108" file="httphelper.cpp:700">
<![LOG[[CCMSETUP]                : *lpvStatusInformation is 0x1
]LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="9108" file="httphelper.cpp:701">
<![LOG[[CCMSETUP]            : WINHTTP_CALLBACK_STATUS_FLAG_CERT_REV_FAILED is set
]LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="9108" file="httphelper.cpp:705">
<![LOG[[CCMSETUP] AsyncCallback(): -----------------------------------------------------------------]LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="9108" file="httphelper.cpp:731">
<![LOG[GetDPLocations failed with error 0x80072f8f]LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="9108" file="siteinfo.cpp:532">
<![LOG[Failed to get DP locations as the expected version from MP 'https://myserver.mycompany.com'. Error 0x80072f8f]LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="2" thread="9108" file="ccmsetup.cpp:11261">
<![LOG[Sending Fallback Status Point message to 'myserver.mycompany.com', STATEID='101'.]LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="9108" file="ccmsetup.cpp:9756">
<![LOG[Failed to get client version for sending messages to FSP. Error 0x8004100e]LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="2" thread="9108" file="ccmsetup.cpp:9838">
<![LOG[Params to send FSP message '5.0.7958.1000 Deployment ']LOG]!><time="13:20:52.387+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="9108" file="ccmsetup.cpp:9887">
<![LOG[State message with TopicType 800 and TopicId {122CD357-87A6-4FD8-8876-BF56D1548719} has been sent to the FSP]LOG]!><time="13:20:52.403+240" date="04-30-2015" component="FSPStateMessage" context="" type="1" thread="9108" file="fsputillib.cpp:752">
<![LOG[Next retry in 10 minute(s)...]LOG]!><time="13:20:52.403+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="9108" file="ccmsetup.cpp:8835">

April 30th, 2015 1:24pm

In site settings (on the client communication tab) make sure you do not have the checkbox selected to use a cert if one is present.

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April 30th, 2015 1:36pm

Hi Jason,

I just changed the settings on that tab to look like this:

and my distribution point settings:

Tried running the ccmsetup.exe file again, and I am back to getting the same ccmsetup.log output as the first time:

']LOG]!><time="13:39:57.512+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="11084" file="siteinfo.cpp:96">
<![LOG[Sending message header '<Msg SchemaVersion="1.1"><ID>{48E29B1F-29BE-49B0-8592-244A4A6A17C8}</ID><SourceHost>PAUL</SourceHost><TargetAddress>mp:[http]MP_LocationManager</TargetAddress><ReplyTo>direct:PAUL:LS_ReplyLocations</ReplyTo><Priority>3</Priority><Timeout>600</Timeout><ReqVersion>5931</ReqVersion><TargetHost>https://myserver.mycompany.com</TargetHost><TargetEndpoint>MP_LocationManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2015-04-30T17:39:57Z</SentTime><Body Type="ByteRange" Offset="0" Length="1074"/><Hooks><Hook3 Name="zlib-compress"/></Hooks><Payload Type="inline"/></Msg>']LOG]!><time="13:39:57.512+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="11084" file="siteinfo.cpp:177">
<![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="13:39:57.512+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="11084" file="ccmutillib.cpp:5479">
<![LOG[Client is not allowed to use PKI issued certificate thus it can not talk to HTTPS server.]LOG]!><time="13:39:57.512+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="11084" file="httphelper.cpp:800">
<![LOG[GetHttpRequestObjects failed for verb: 'CCM_POST', url: 'https://myserver.mycompany.com/ccm_system/request']LOG]!><time="13:39:57.512+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="11084" file="httphelper.cpp:947">
<![LOG[GetDPLocations failed with error 0x80004005]LOG]!><time="13:39:57.512+240" date="04-30-2015" component="ccmsetup" context="" type="3" thread="11084" file="siteinfo.cpp:532">
<![LOG[Failed to get DP locations as the expected version from MP 'https://myserver.mycompany.com'. Error 0x80004005]LOG]!><time="13:39:57.512+240" date="04-30-2015" component="ccmsetup" context="" type="2" thread="11084" file="ccmsetup.cpp:11261">
<![LOG[Sending Fallback Status Point message to 'myserver.mycompany.com', STATEID='101'.]LOG]!><time="13:39:57.512+240" date="04-30-2015" component="ccmsetup" context="" type="1" thread="11084" file="ccmsetup.cpp:9756">
<![LOG[Failed to get client version for sending messages to FSP. Error 0x8004100e]LOG]!><time="13:39:57.512+240" date="04-30-2015" component="ccmsetup" context="" type="2" thread="11084" file="ccmsetup.cpp:9838">
<![LOG[Params to send FSP message '5.0.7958.1000 Deployment ']LOG]!><time="13:39:57.512+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="11084" file="ccmsetup.cpp:9887">
<![LOG[State message with TopicType 800 and TopicId {458EE845-EA1B-48D2-B7A3-A4CCE582DF13} has been sent to the FSP]LOG]!><time="13:39:57.528+240" date="04-30-2015" component="FSPStateMessage" context="" type="1" thread="11084" file="fsputillib.cpp:752">
<![LOG[Next retry in 10 minute(s)...]LOG]!><time="13:39:57.528+240" date="04-30-2015" component="ccmsetup" context="" type="0" thread="11084" file="ccmsetup.cpp:8835">

April 30th, 2015 1:44pm

You said you changed the DP to use HTTP, what about the MP?

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April 30th, 2015 1:47pm

Whoops...duh.

I changed the MP over to HTTP but it didn't take right away and gave me a new error in the log, which I looked up online. Turns out I had to uninstall the MP role, restart the server, and reinstall the MP role...but the clients are up and reporting now!!

Thanks so much for your help!

-Paul

Edited by psh8989 13 hours 9 minutes ago

April 30th, 2015 2:32pm

Whoops...duh.

Thanks so much for your help!

-Paul

Edited by psh8989 Thursday, April 30, 2015 6:35 PM

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April 30th, 2015 6:31pm

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