Client can't access SMP; ClientRequestToMP::DoRequest failed (0x80004005) (Network Steve Forum)

Client can't access SMP; ClientRequestToMP::DoRequest failed (0x80004005)

are you running SCCM 2007 sp1 ? if so read this - http://support.microsoft.com/default.aspx?scid=kb;en-us;959812&sd=rss&spid=12769 and upgrade to SCCM 2007 sp2 My step by step SCCM Guides I'm on Twitter > ncbrady

January 29th, 2011 11:00am

Thanks...this is SCCM 2007 SP2 R3

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January 29th, 2011 11:18am

verify that your configmgr client version is the correct version (r3) and that you are using the same client version on the client you are attempting to capture data from cheers niall My step by step SCCM Guides I'm on Twitter > ncbrady

January 29th, 2011 11:58am

Is there a way, outside of the task sequence/Windows PE environment, I can run the command to check for the SMP? This would at least speed up troubleshooting. I tried "osdsmpclient.exe" /restore but it requires the TS environment.

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January 29th, 2011 12:08pm

Hello, I have an issue with my USMT sequence where clients cannot access the State Migration Point. Hardlinks are working ok. The USMT share exists, and I opened up NTFS permissions on it to Everyone. I have uninstalled/reinstalled the SMP in SCCM at least twice. The smp logs do not indicate anything untoward; it sets itself up OK and passes the periodic checks. Is it possible this is an IIS configuration issue? How would I check that? Has anyone seen this error before? Thoughts? The relevant portion of the smsts.log is here: ==============================[ OSDSMPClient.exe ]============================== OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Command line: "osdsmpclient.exe" /restore OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) MigrationID not found in Environment. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Encryption key not found in Environment. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) SMP not found in Environment. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Client joined to the contoso domain. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Client is a member of the NewYork site. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) GetAdaptersAddressess entry point is supported. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) DhcpGetOriginalSubnetMask entry point is supported. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Begin checking Alternate Network Configuration OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Finished checking Alternate Network Configuration OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Adapter {E3413934-55AC-435A-9F90-E8C41C94A990} is DHCP enabled. Checking quarantine status. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Adapter {E3413934-55AC-435A-9F90-E8C41C94A990} has 1 IPv4 address(es). OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Loading media certificates. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Requesting a list of available state migration points from the management point. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Initializing HTTP transport. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Setting URL = sccm.contoso.COM. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Setting Port = 80. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Setting SSL = 0. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Setting CRL = 0. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Setting Server Certificates. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Enabling message signing. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Setting Media Certificate. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Sending request to MP sccm.contoso.COM. OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Messaging Auth Using V3SP1 Mode OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Formatted header: OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) <Msg SchemaVersion="1.1" ReplyCompression="zlib"><ID/><SourceID>5B060057-541A-48A9-805A-ECB911C66EC9</SourceID><SourceHost/><TargetAddress>mp:[http]MP_LocationManager</TargetAddress><ReplyTo>direct:OSD</ReplyTo><Priority>3</Priority><Timeout>3600</Timeout><SentTime>2011-01-28T21:44:50Z</SentTime><Protocol>http</Protocol><Body Type="ByteRange" Offset="0" Length="722"/><Hooks><Hook2 Name="clientauth"><Property Name="PublicKey">0602000000A40000525341310004000001000100811B79502C916C4A4CFF94E6BDFB07B7444F5B354C7D15606BEFA6AE1C91361F91B858EB9D7712824C3FCB73A4791954C5CD53CC6E9095B04FD18CFEC941C190B33FB25B62DD2F9A7AAAF239AF1D1628BC4F881E3BD4E28F9CCAAC478929D2105233E25A451AE7AA21C130BD26E8A8EE0E8B744F7B96726B761A536EF1019999</Property><Property Name="ClientIDSignature">FE43ABDFB6162C704A6E81326C7FC01CF3F5271890705B9CDFF3201B5336E901654A2E3A8FA0E91C37261C312986CD4181CB879EF99650FF3C52B9C4E5E063F8A268094A407B28059E3FF2AE4AB6CC0AD7EC13F75DA00FFD9F0B3149A91194AA3E4DADBDD6C805C5DFF325360199C8E49A5F92B26177F16BB5185E6B0E664777</Property><Property Name="PayloadSignature">3F09815B59802B41C356510A9BC7925EB7C0C9AD1BDA9718000F414ABA83A23F3E74B2AADD9C02C44D24F32EC82A6E533CBDD109FACFD88C4D775532F60A9C9380DDE2D8DB0EA2C8DA3A75BC779378B90EE3044EA1C5BFD754A8394E01E898A212DBEEDD554DFEFAA23B44C6B581896FCAE00D4CA5D688A2A613832C67D73852</Property></Hook2></Hooks><Payload Type="inline"/><TargetHost/><TargetEndpoint>MP_LocationManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><CorrelationID/></Msg> OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) CLibSMSMessageWinHttpTransport::Send: URL: sccm.contoso.COM:80 CCM_POST /ccm_system/request OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) The request has succeeded. 200 OK OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) reply from server is 'NoReply' OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) migInfoRequestMessage.DoRequest (m_sResponse,true), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,1142) OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) ClientRequestToMP::DoRequest failed (0x80004005). OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) pClientRequestToMP->DoRequest(), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2787) OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) ExecuteRestoreRequestToMP failed (0x80004005). OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) ExecuteRestoreRequestToMP(migInfoFromMP), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\smpclient.cpp,2899) OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) ExecuteRestoreRequest failed (0x80004005). OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) ExecuteRestoreRequest(), HRESULT=80004005 (e:\nts_sms_fre\sms\client\osdeployment\osdsmpclient\main.cpp,80) OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) OSDSMPClient finished: 0x00004005 OSDSMPClient 1/28/2011 4:44:50 PM 2496 (0x09C0) Process completed with exit code 16389 TSManager 1/28/2011 4:44:50 PM 1488 (0x05D0)

January 29th, 2011 12:42pm

Hey J-Vens, Did you find a solution for this. I am experincing the same issue. Regards, Blair Blair Muller

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February 2nd, 2011 4:12am

Resolved this...I think the issue was that Handler Mappings in IIS were not configured for the SMSSMP directory...Also made sure that all necessary accounts (IUSR) etc had full control to the SMP share. On your SCCM/SMP box, go to http://localhost:80/smssmp and see if that works...if you can't open that, then something is wrong.

February 3rd, 2011 8:48pm

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