Can someone help us out with the best practices for inactive client remediation. Can I automate this remediation. We spend significant amount of time remediating clients that report inactive. Your help is much appreciated !!!

Thanks inn ad

You would have to provide more details: why are they inactive? There's the client remediation task that can fix some basic stuff, but it cannot repair all possible problems.

Hi. Thanks for your reply.

I have a script that basically breaks down this list of inactive machines as follows.

Machines with 1.WMI issues 2.Obsolete (taken care by AD) 3.DNS issues.

However, we ignore the 2 & 3 categories and focus on machines with WMI issues. We run machine policy on these machines using the client actions tool and most of the machines respond well and become active. We still have machines left that are inactive.

I am looking forward to an effective client remediation plan preferably automated one to be able to maintain a healthy SCCM infra.

Thanks in advance.

If a client is inactive, that doesn't mean it's broken in any way necessarily. It just means the server hasn't heard from it. That could be for many, many different reason including the system simply not being on or on the network. There's no magic here, you need to investigate each one because there is an unbounded list of reasons that a client may not be reporting into the site.