Client Installation failed

Hi 

I have client installation getting failed on multiple machines , and looking at logs it seems that its getting failed when wua agent is being extracted from file .Please advise on how to work on this.............

These are the log sniipets from ccmsetup.log

Successfully started the ccmsetup service ccmsetup 7/4/2013 5:15:37 PM 4424 (0x1148)
Running as user "SYSTEM" ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Detected 83413 MB free disk space on system drive. ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
DetectWindowsEmbeddedFBWF() Detecting OS Version ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Client OS Version is 6.1, Service Pack Version 1 ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Client OS is not a supported Windows Embedded Platform ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again. ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Deleted file C:\Windows\ccmsetup\client.msi ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Successfully ran BITS check. ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Downloading file ccmsetup.cab ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Determining source location... ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Found accessible source: C:\Windows\ccmsetup ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Downloading C:\Windows\ccmsetup\ccmsetup.cab to C:\Windows\ccmsetup\ccmsetup.cab ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
File download 100% complete (7790 of 7790 bytes). ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Deleted file C:\Windows\ccmsetup\ccmsetup.cab ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Download complete. ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
IsFileMicrosoftTrusted Verified file 'C:\Windows\ccmsetup\ccmsetup.cab' is MS signed. ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Successfully extracted manifest file C:\Windows\ccmsetup\ccmsetup.xml from file C:\Windows\ccmsetup\ccmsetup.cab. ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Loading manifest file: C:\Windows\ccmsetup\ccmsetup.xml ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Successfully loaded ccmsetup manifest file. ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Downloading file x64\WindowsUpdateAgent30-x64.exe ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Downloading C:\Windows\ccmsetup\x64\WindowsUpdateAgent30-x64.exe to C:\Windows\ccmsetup\WindowsUpdateAgent30-x64.exe ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Failed to access source file (3). Waiting for retry... ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Next retry in 10 minute(s)... ccmsetup 7/4/2013 5:15:37 PM 472 (0x01D8)
Downloading C:\Windows\ccmsetup\x64\WindowsUpdateAgent30-x64.exe to C:\Windows\ccmsetup\WindowsUpdateAgent30-x64.exe ccmsetup 7/4/2013 5:25:38 PM 472 (0x01D8)
Failed to access source file (3). Waiting for retry... ccmsetup 7/4/2013 5:25:38 PM 472 (0x01D8)

PLEASE HELP!!!!!!

July 5th, 2013 1:57am

How do you install the client, push? manually? Which switches are you using?

You can check this blog post if you are trying to install the client with ccmsetup as a service: http://blogs.technet.com/b/configmgrteam/archive/2009/03/13/troubleshooting-client-deployment-issues-running-ccmsetup-as-a-service.aspx

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July 5th, 2013 2:53am

Hi ,

Thanks for your reply!!!!!

We are doing it with client push .................

So far what i discovered is i reinstalled client on 2-3 machines via psexec utility using new set of setup files 

and it worked this time on all 3 machines............

so does it mean that client file at source site are corrupted.........

July 5th, 2013 6:50am

Hi Sid,

From the log, it seems like you are installing Client on Windows Embedded operating system. Have you checked the pre-requisites listed for them.

Prerequisites for Installing the Configuration Manager 2007 Client on Windows Embedded Devices

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July 9th, 2013 10:56am

Did you configure a Client Push Installation account. Maybe you don't have administrative rights on the Client with the Client Push Installation account
July 10th, 2013 4:43pm

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