Client Deployment Failure
Hi All, I am getting following error while installing clients through client push. Failed to download file over WINHTTP at address Kindly, suggest how to troubleshoot it. THanks.
May 12th, 2011 4:22pm

Please provide some more information in your questions. Otherwise it's not possible to help you at all. See: http://support.microsoft.com/kb/555375/en-us Is that bold line taken from ccmsetup.log? If so: please provide a snippet of that part of the log. ThanksTorsten Meringer | http://www.mssccmfaq.de
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May 12th, 2011 4:43pm

Following is the error from ccm.log ---> Attempting to connect to administrative share '\\x.x.x.x\admin$' using account 'xx\xxxx' SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534) ---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account XX\XXXX (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 11:59:48 AM 3276 (0x0CCC) ---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account XX\XXXX (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 11:59:48 AM 3276 (0x0CCC) ---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x1) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:25 AM 5116 (0x13FC) ---> Attempting to connect to administrative share '\\x.x.x.x\admin$' using account 'xx\xxxx' SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:25 AM 5116 (0x13FC) ---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account xx\xxxx (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534) ---> WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account xx\xxxx (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534) ---> The device x.x.x.x does not exist on the network. Giving up SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534) ---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x1) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534) ---> Attempting to connect to administrative share '\\x.x.x.x\admin$' using account 'xx\xxxx' SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534) ---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account xx\xxxx (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:31 AM 4272 (0x10B0) ---> WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account xx\xxxx (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:31 AM 4272 (0x10B0) ---> The device x.x.x.x does not exist on the network. Giving up SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:31 AM 4272 (0x10B0) ---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x1) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:31 AM 4272 (0x10B0)
May 13th, 2011 10:12am

I do not see any connection between your initial question and that part of the logfile, but anyhow ... Have you already tried a very simple troubleshooting step? Have you tried that manually: "Attempting to connect to administrative share '\\x.x.x.x\admin$' using account 'xx\xxxx' "?Torsten Meringer | http://www.mssccmfaq.de
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May 13th, 2011 10:24am

Thanks for the reply. Actually the first message that I shared was from the report Client Deployment Failure Report. Whereas the second message is taken from ccm.log. No I have not tried manually. Do I need to do this from the client machine?
May 13th, 2011 10:44am

No. Just think about the things that were going on ... the siteserver tried to push the client to a remote computer. Try mapping a network drive from the siteserver to the remote computer.Torsten Meringer | http://www.mssccmfaq.de
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May 13th, 2011 11:39am

Hi Geek, Please find following article it will help for you to fix this issue http://support.microsoft.com/kb/925282 cheers chanaka
May 15th, 2011 10:10am

Thanks for the replies. But, the article does not seem to solve my problem. Following are the errors that I am constantly getting on clients which are failing installation. WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account DOMAIN\Account (00000035) WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account DOMAIN\Account (00000035) I have searched a lot, but could not seem to find anything.
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May 17th, 2011 8:37am

Hello!
May 17th, 2011 5:01pm

And another question from you where you did not provide enough details to assist you. Have you tried what I suggested above? Well I don't see any reply to that ... Torsten Meringer | http://www.mssccmfaq.de
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May 17th, 2011 6:17pm

Yes, network drive can be mapped and accessed. After the above two errors, I get following errors: ---> The device MACHINE_NAME does not exist on the network. Giving up ---> ERROR: Unable to access target machine for request: "BXWOSKZJ", machine name: "MACHINE_NAME", access denied or invalid network path. STATMSG: ID=3015 SEV=W LEV=M SOURCE="SMS Server" COMP="SMS_CLIENT_CONFIG_MANAGER" SYS=SMS_MACHINE_NAME SITE=SITE_CODE PID=1880 TID=4892 GMTDATE=Wed May 18 07:24:13.165 2011 ISTR0="MACHINE_NAME" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 Retry request id for "BXWOSKZJ" set to "MACHINE_FQDN" Stored request "MACHINE_FQDN", machine name "MACHINE_NAME", in queue "Retry". If this can help. Thanks in advance.
May 18th, 2011 10:37am

Hi, Please check if there is network issue and the folder path length is long than the windows limitation. Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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May 19th, 2011 12:52pm

Thanks for the reply. No, it is not the case. I have checked. Could it be because the machines are offline?
May 22nd, 2011 10:18pm

Well ... ConfigMgr can't do any magic. The client cannot be pushed if the machine is offline. But you're the only one that can check that ...Torsten Meringer | http://www.mssccmfaq.de
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May 22nd, 2011 10:33pm

Nevermind. I will figure out. Cheers.
May 28th, 2011 11:07pm

It would be useful to others, if you posted what you did to solve the issue.http://www.enhansoft.com/
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May 29th, 2011 5:40pm

I am yet to solve it Garth, but I will definitely share once I am through with it. Cheers.
May 30th, 2011 3:29pm

Hi Geek Seek....did you manage to solve this problem yet? I'm sitting with ecxactly the same problem on some clients WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account DOMAIN\Account (00000035) WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account DOMAIN\Account (00000035)
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August 12th, 2011 6:08am

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