Cannot find user using display name as like outlook from mobile

I have recently migrate my Exchange server from exchange 2007 to Exchange 2013 and AD 2003 to 2012. I am using my display name like MHT (Md. Mahatab Hossain) where MHT is my login name. If i search any address from outlook using MHT (Login name) then i can easily find out. But in my mobile i have to write email address like mahatab.hossain@example.com then i find out.

In exchange 2007 i was able find out address using MHT (Login name) in my mobile.

Please help me on this.

 
September 6th, 2015 6:54pm

Hi Rashal,

In Exchange 2013 activesync you need to type minimum of 4 chars by default to start the search on mobile devices.

ActiveSync minimum search character GAL lookup

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September 9th, 2015 3:37am

Dear Satyajit,

This i know, Is there any solution so that i can customize it to Two character instead of Four character.

Please help me..

Thanks

Mahatab

September 13th, 2015 1:58am

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