Hi All, I created two packages, one is mandataroy schdule, another one is run program as soon as possible. i advertised two packages to one machine. in client machine, i'm getting below error meaase for two programs while click on add button from add/new programs window. error message: The Program you have requested cannot be run now because SMS is busy running another program.pleaase try to run this program again later. and contact system administrator. Can anybody knows this issue. thanks in advance.

Hi, It's a common error if a program is running and requires some kind of user input. If you don't configure the program properties to allow user interaction then the program runs hidden but stil waits for the user input. Solution: Open task manager and kill the running process or download client center and use that to view and kill running programs.Kent Agerlund | My blogs: http://blog.coretech.dk/author/kea/ and http://scug.dk/ | Twitter @Agerlund | Linkedin: /kentagerlund

Also, refer execmgr.log for more details of this issue.Anoop C Nair

This can happen for a couple of reasons. 1) A mandatory program is already running 2) A mandatory program is counting down 3) A program that was requested earlier has finished downloading and is ready to run (should have an icon in task tray) 4) A program that was run earlier has not finished (even if the UI has gone away) Just stop the sms agent host service and restart it again after 5 mins. Now check the below log to see whether it is running some earlier advertisemant or advertisement crearted by you. Execmgr.log from C:\Windows\System32\Ccm\Logs would be the thing to check. Also check CAS.log file to see whether it is stucked with the download issue for earlier advertisement ? sometime it happen that client is busy with downloading some earlier package (advertisement) and get stucked at that package. Due to which you are not able to run the new package (advertisement) on client. and as Kent said you can kill the earlier packge which is creating problem and repush the new advertisement which you crearted. ---------------------------------------------------------------------------- Amarpal Singh Sandhu

This can happen for a couple of reasons. 1) A mandatory program is already running 2) A mandatory program is counting down 3) A program that was requested earlier has finished downloading and is ready to run (should have an icon in task tray) 4) A program that was run earlier has not finished (even if the UI has gone away) Just stop the sms agent host service and restart it again after 5 mins. Now check the below log to see whether it is running some earlier advertisemant or advertisement crearted by you. Execmgr.log from C:\Windows\System32\Ccm\Logs would be the thing to check. Also check CAS.log file to see whether it is stucked with the download issue for earlier advertisement ? sometime it happen that client is busy with downloading some earlier package (advertisement) and get stucked at that package. Due to which you are not able to run the new package (advertisement) on client. and as Kent said you can kill the earlier packge which is creating problem and repush the new advertisement which you crearted. ---------------------------------------------------------------------------- Amarpal Singh Sandhu

Can you check if the Execution Manager on the client is already running another program. IT happens because of other program could be an optional program that has not yet been closed, or a mandatory program that has not completed installation, or a mandatory program that is waiting to get a download location (DP). can you Check the %windir%\system32\ccm\logs folder for the execmgr.log file. Do you see any information that,if it is waiting for someother to complete. can you try deleting the advertisement and creating new one to see if that helps ? http://www.windows-noob.com/forums/index.php?/topic/1075-running-advertised-program-failed/ Did you try the suggestions posted on this thread http://social.technet.microsoft.com/Forums/en-US/sms/thread/4a8b84c7-4010-450c-b6ab-b40f8c7ece6d/ //Eswar Koneti @ www.eskonr.com

Hi, Go to execmgr.log and find which advetisement is in waiting condition from a long time and follow the below instruction to delete the advertisement which is creating the problem. 1. Go to the Policy SPY 2. Click on Tool > Open Remote > Type Machine Name 3. Now Click on Actual Tab 4. Expand the Machine Console under it 5. Now Expand Software Distribution 6. Select the Advertisement which u want to delete Once this is done then try to push the adverttisemt which you have created. NOTE : If you find that any one of above created package is culprit then please check the program and setting of that package and make sure that you test this first before deploying or else again it will get stucked and that machine will not get any other package unless you delete the advertisement. OR you can user Client center and kill the program which is waiting condition and retarget the new advertisement. ---------------------------------------------------- Amarpal Singh Sandhu

Hi, Go to execmgr.log and find which advetisement is in waiting condition from a long time and follow the below instruction to delete the advertisement which is creating the problem. 1. Go to the Policy SPY 2. Click on Tool > Open Remote > Type Machine Name 3. Now Click on Actual Tab 4. Expand the Machine Console under it 5. Now Expand Software Distribution 6. Select the Advertisement which u want to delete Once this is done then try to push the adverttisemt which you have created. NOTE : If you find that any one of above created package is culprit then please check the program and setting of that package and make sure that you test this first before deploying or else again it will get stucked and that machine will not get any other package unless you delete the advertisement. OR you can user Client center and kill the program which is waiting condition and retarget the new advertisement. ---------------------------------------------------- Amarpal Singh Sandhu