Cannot Download Updates In SCCM: There was an error downloading the update (16389)
When trying to download and deploy updates using SCCM we receive this error message everytime. Despite that, the patches always seem to download to the specified folder.
I have searched the forums, this is not due to an expired update and a reboot has not fixed it (in fact we had the exact same error message with the previous site installation).
August 3rd, 2010 12:24pm
Check the PatchDownloader.log shows an error:
ERROR: DownloadContentFiles() failed with hr=0x80004005
August 3rd, 2010 12:36pm
If the file downloaded check to see if it is changed in your update list as downloaded? Also is this patch required to accept a license agreement? Are the patches still deploying correctly even with this error ?
August 3rd, 2010 3:47pm
I am getting same error messge in SCCM central server during downloading the updates, though the patches has downloaded on source location.
Patches are showing NO as downloaded status in Update list.
November 24th, 2010 1:50pm
I'm getting the same issue. But it's more specifically for FEP Definitions. Any ideas anyone?
February 2nd, 2011 2:39pm
I encountered this error a few times when creating my initial patch deployments. On Server 2008 R2, I found that when it occurs I can fix it with a couple methods:
- Control Panel > Internet Options > Security, select the "Internet" zone, uncheck "Enable Protected Mode", and click OK. Close and restart IE if necessary. After disabling protected mode, retry the patch download.
- If the first option didn't fix it, close and re-open the Configuration Manager Console and retry the patch download.
I've had a 100% success rate with this. Of course, you should re-enable IE protected mode when finished.
March 1st, 2011 10:35pm
Hi I am getting the same problem but did the same thing and it is not working please find the error screen.
November 3rd, 2014 9:31am
I would try running the Console "run as administrator" or different user ? it may help as it seems to be a permission issue for your ID.
November 3rd, 2014 2:32pm
I did run as administrators but issue still persists.
November 4th, 2014 2:40pm
Then check your Proxy Setting in the Internet explorer for the machine it may help you if the issue is in content download.
November 4th, 2014 5:43pm
Hi all I have tried all these option still having same issue.
January 14th, 2015 2:49pm
Check for Antivirus Service. Stop it and try to download the update
January 20th, 2015 12:28pm
Hi no changes same problem.
February 16th, 2015 1:11am
It doesn't work after done this!!!
May 20th, 2015 10:55pm