Can't open documents on SharePoint 2007 with Office 2010
I have a user who complains she cant open documents from our SharePoint 2007 with her Office 2010. I have Office 2010 and it works fine for me. She has repaired her Office 2010 with no effect.
I wanted to try making our https SharePoint site a Trusted Location in the Office Trust Center, but it only allows me to browse to local folders, and if I paste in the https URL I get 'The Remote or Network path you have entered is not allowed by your current
security settings.'
Anyone got a solution, please?
Thanks
Stoo
July 12th, 2012 11:29am
What is the error she is getting when trying to open the office document?
--Cheers
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July 12th, 2012 12:24pm
She reports:
"I dont get any error messages it just doesnt do anything at all. there is just no action."
July 13th, 2012 6:01am
She reports:
"I dont get any error messages it just doesnt do anything at all. there is just no action."
I should qualify: She can open documents to read them, but she cant check them out for editing. When she tries to check them out she doesnt get any error message, it just doesn't function.
-Stoo
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July 13th, 2012 6:04am
Issue resolved: User had intelligence failure. (Didn't realise a document open for editing is checked out - was trying to check out documents already checked out to her.)
Thanks anyway
-Stoo
July 13th, 2012 9:00am