• Dear,
  
  I have a user named X that can't open Office documents from two specific shares. We call this shares T and U.
  
  When the user X opens Office documents the error message is "...xlsx can't be opened". The problem is not client specific because when I login on the same client I can open the documents without any problem. If you copy the file to your desktop it opens fine.

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• Any idea?
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• Edited by supra_indo Tuesday, February 17, 2015 10:40 AM
• Moved by Karen HuMicrosoft contingent staff Wednesday, February 18, 2015 2:18 AM sharepoint issue

Hi,

What are share and NTFS permissions for T and U?

• Edited by Adam W. Mrowicki Tuesday, February 17, 2015 10:59 AM

Hi,

What are share and NTFS permissions for T and U?

Hi,

Let's double confirm if it's the Server side issue.

Logon with the sharepoint site with user T and U to access this document to see what happened.

If the issue persists, it's indeed the sharepoint permission issue.

Hi,

Let's double confirm if it's the Server side issue.

Logon with the sharepoint site with user T and U to access this document to see what happened.

If the issue persists, it's indeed the sharepoint permission

We have a problem with a customer that they can't open Office documents(Word,Excel etc.) on Windows 8 image on a network share. The error message is just that they can't open the document. The documents are on a sharepoint site and we can open the documents within the site and also we can open the Office documents on a Windows 7 image.

I think there is a group policy for Windows 8 for this but I don't know for sure?

Anybody?

• Edited by supra_indo 13 hours 27 minutes ago