Can't ask for Remote Assistance on Windows 8.1 client

Hi,

On the Intune Client on a Windows 8.1 machine, I am not able to choose Remote Assistance. The text is not clickable.

Anyone else experiencing this?

January 23rd, 2014 3:06am

Remote Assistance is not currently supported on Windows 8 or Windows 8.1

The text is being changed to reflect that it's not supported and that's coming in an upcoming release.  

Thanks,

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January 23rd, 2014 12:07pm

I have heard rumors that easy assist doesn't work on windows 8, which seems to be true.  I know support team is using Log me to connect to remote users for support. 
January 24th, 2014 6:01pm

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