A generic domain account is used for all laptop builds - lets call it laptoplogon. Trying to automate the caching of the account to avoid the Service Desk being asked to logon after the build process to "cache" the logon. Therefore if the user takes the laptop away and attempts to logon offline the account is there and in cache so they are ok Appreciate you could hack reg keys to auto- logon as this account as part of the build but I'd prefer to simply copy in the cache if that's possible ?Ian Burnell, London (UK)

Hi Ian Burnell, Are you using SCCM OSD to deploy operating system? If so, when you join the computer to domain during OSD whith specifid domain join account this account will be cached in the client. So your help desk can use this account. Thanks

Yes SCCM OSD. The account used to join the domain is not the same (and can't be the same) as this generic accountIan Burnell, London (UK)