Hi, My OpsMgr 2007 R2 client is running on Windows7 64bit, has been running fine for several months . Now when I choose Agent Managed or Pending Management, right click an agent and choose Approve / Repair / Uninstall I don't have the Update/Repair/Uninstall/Cancel buttons, can't see them at all !! Why don't I have these buttons any longer? Please help me :-)

Hi, Based on my research, I would like to suggest the following: 1. Please run the following command on the server and see how it works: %Program files%\System Center Operations Manager 2007\Microsoft.mom.ui.console.exe /ClearCache 2. Please ensure you are running the console with Operations Manager Administrator account or an account which has enough permissions. 3. When you highlight the computer in Agent Managed or Pending Management, please check if the Approve / Repair / Uninstall buttons are available in Actions Panel. If the issue persists, please capture a screenshot on the error you noticed. For your convenience, I have created a workspace for you. You can upload the pictures via the following link. (Please choose "Send Files to Microsoft") https://sftasia.one.microsoft.com/choosetransfer.aspx?key=c7682c88-6aa2-4578-87ae-2763c8ae8819 Password is “6]Q[tQD]YX-$q2x” (without quotations). Hope this helps. Thanks. Nicholas Li - MSFT Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Thanks for you answer and help 1. Still the same when I add /Clearcache :-( 2. I am both domain administrator and local administrator 3. Approve/Repair/Uninstall buttons are available in Actions Panel I have uploaded screen dump Hope you can help me :-)

I can use the TAB button and press ENTER if I wish to use the Update/Repair/Uninstall/Cancel, so buttons are "hidden" :-)

Same error when I "Add To My Workspace" - screendump uploaded

Was there any recent change in your environment or the computer where you are running the console?Microsoft Corporation

Hi, Please also change the theme of the Windows 7 computer and see if it works: Change Windows to Classic view http://windows.microsoft.com/en-US/windows-vista/Change-Windows-to-Classic-view Change desktop theme http://windows.microsoft.com/en-US/windows-vista/Change-desktop-theme Thanks.Nicholas Li - MSFT Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Well, I have installed and updated differently software on my laptop, like Adobe, Java, Silverligt, Exchange 2010 console, Windows updates..........onlyt valid software, no "spam" software/utility

I have changed the theme, still the same problem :-(

Suggest you uninstall the console and reinstall. Microsoft Corporation

DONE, still the same :-(

Was the agent manually installed? Some options on manually installed will be greyed out in the administration portion of the console. If it was a manually installed agent you have limited options from the Admin part of the console. What are the agent settings in the registry on the Windows 7 box? Does the registry information look correct for your configuration group? What does the ops manager event log look like on the Windows 7 box?Regards, Blake Email: mengottohotmail.com Blog: http//discussitnow.spaces.live.com