Box edit induces a force restart

Hi There,

We have recently deployed Box Edit for our users. The application is supposed to be available in software center for the users to install. Much to our frustration, once it installs it's forcing a reboot. The return code success 0 is set to no restart. Despite this setting the applications keeps restarting the machines where it gets installed. My machine rebooted too and the below is what I found in the Windows event viewer. Your help is much appreciated.

The process C:\WINDOWS\TEMP\Box\Box for Office 4.1.1042\BoxForOffice-4.1.1042.0.exe  has initiated the restart of computer XYZ on behalf of user NT AUTHORITY\SYSTEM for the following reason: Application: Installation (Planned)
 Reason Code: 0x8004000
August 27th, 2015 1:12pm

Well did you look at adding argument to the install like /norestart ? 

you could start the .exe in a command line with the /? to list the available command.

Also looking at the company i see a MSI installer if you grab it and use /norestart it should not reboot.
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August 27th, 2015 1:21pm

Well did you look at adding argument to the install like /norestart ? 

you could start the .exe in a command line with the /? to list the available command.

Also looking at the company i see a MSI installer if you grab it and use /norestart it should not reboot.
August 27th, 2015 5:18pm

It has set to be  no restart and that's what our packaging engineer says. Can I please get further ideas on this ?

Thanks in advance.

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August 28th, 2015 4:38am

It has set to be  no restart and that's what our packaging engineer says. Can I please get further ideas on this ?

Thanks in ad

August 28th, 2015 7:15am


The process C:\WINDOWS\TEMP\Box\Box for Office 4.1.1042\BoxForOffice-4.1.1042.0.exe  has initiated the restart of computer XYZ on behalf of user NT AUTHORITY\SYSTEM for the following reason: Application: Installation (Planned)

This tells that you have to blame BoxForOffice. As Frederick mentioned: you have to find a command line parameter that will suppress the reboot. 
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August 28th, 2015 7:17am

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